Security Officer Customer Service
Resume:
A
Raphael
Azaglo
raphealazaglo@yahoo.
com
Charlotte, NC 28215
SUMMARY
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Focused Security Officer with 10 years experience in security and safety compliance. Acts quickly and confidently during crisis events and emergencies. Extensive training in security and surveillance procedures for public and private needs. Flexible hard worker ready to learn and contribute to team success. Hardworking and reliable security officer with strong ability in [Task] and Highly organized, proactive and punctual with team-oriented mentality. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. SKILLS
CCTV surveillance
Criminal records searches
Crime prevention methods
Screening wands
Observant
Investigative skills
First aid and CPR certified
Vigilant and watchful
Reliability
EXPERIENCE
Security Officer
Charlotte, NC
Allied Universal Security Services/ Oct 2017 to Current Guarded restricted areas to prevent unauthorized entry. Patrolled and secured industrial and commercial premises to prevent intrusion. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Documented security-related situations and submitted in-depth reports to superiors. Responded to alarms and disturbances to maintain safety. Warned persons of rule infractions or violations and evicted violators from premises. Monitored premises and recorded activity in daily officer reports. Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
Monitored security cameras and fire, building and alarm systems. Operated scanning equipment to keep entrance lines moving efficiently. Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Security Officer
Charlotte, NC
G4S Secure Solutions USA/ Apr 2011 to Current
Patrolled and secured industrial and commercial premises to prevent intrusion. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Documented security-related situations and submitted in-depth reports to superiors. Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Responded to alarms and disturbances to maintain safety. Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Warned persons of rule infractions or violations and evicted violators from premises. Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Monitored premises and recorded activity in daily officer reports. Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
Monitored security cameras and fire, building and alarm systems. Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Circulated among patrons and customers to keep abreast of emergent security situations.
Operated scanning equipment to keep entrance lines moving efficiently. Worked with local and federal law enforcement agents to apprehend suspicious individuals.
EDUCATION AND TRAINING
High School Diploma
Adontey Senior High 1999
Accra, Ghana
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