Warehouse Associate Customer Service
Resume:
Isaac Ssaku
*************@*****.***
Summary
Team lead support with 3 years of experience supporting business operations, technical understanding of maintenance SOPs. Worked to achieve complete satisfaction regarding the cleanliness and safety of environments; and bringing forth the ability to communicate well with others and the drive to meet standards of excellence in building maintenance.
Highly adaptive and dedicated to producing error-free results, safe working conditions and quality services
Highlights
Team player
Communication
Power tools
Customer service
Troubleshooting
Microsoft Office
Detail Oriented
Technical Support
Project management
Education
Indiana University Purdue University Indianapolis (IUPUI) Anticipated graduation Dec 2022
Bachelor of Science in Electrical and Computing Engineering
Ivy Tech Community College Indianapolis, IN Graduated December 2019
Associate of Science in Electrical Engineering
Work Experience
Team Lead support Walmart Plainfield, IN 2018 - Present
Working with the maintenance team to perform weekly preventive maintenance on equipment around the warehouse e.g., box conveyors, tape machines, power equipment and tote lines.
Coordinating with team leaders to ensure tote lines are moving jam free around the warehouse.
Working with team leaders to coordinate training for newly hired associates.
QA support cases weekly, monitor agent performance for other associates
Provide hands on support in the stocking department, particularly during high volume periods
Carrying out corrective procedures and repairs in line with SOPs and maintenance protocols.
Warehouse Associate Walmart Plainfield, IN 2017-2018
Ability to operate forklift, hand truck, pallet jack and other warehouse equipment.
Organizing stocks and maintaining inventory
Prepare products for shipping
Follow all safety protocol and warehouse procedures
Contact this candidate