Airelle Hagens
O'Fallon, MO *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Pharmacy Technician
Walgreens - Lake Saint Louis, MO
April 2019 to Present
• Process prescriptions
• Greet the patient and accept their prescription
• Input the prescription date into the computer and process the patient‘s insurance
• Fill the prescription and prepare it to be sold to the patient Phlebotomy Intern
Pharma Medica - Saint Charles, MO
November 2018 to December 2018
Obtain blood samples for medical testing through venipuncture.
● Follow infection-control and safety procedures in carrying out daily phlebotomy functions.
● Prepare blood-collecting equipment, draw blood, and safely store samples.
● Build trust and minimize discomfort during phlebotomy procedures while efficiently collecting blood specimens.
● Work collaboratively with volunteers, study coordinators and study group leaders to complete studies as efficiently and accurately as possible
● Document and assess patient vital signs, such as blood pressure and pulse oximetry
● Complete ECG/EKG tests in a timely manner
Server
Applebees - Bridgeton, MO
June 2016 to May 2017
Responsible for greeting customers and explaining menu items.
● Taking orders, delivering food and ensuring a positive dining experience Customer Service Representative I
First Bank - Dardenne Prairie, MO
October 2015 to May 2016
Provides account services to customers by opening accounts, receiving deposits and loan payments
● Cashing checks; issuing savings withdrawals; recording night and mail deposits
● Selling cashier's checks, traveler's checks, and series e bonds
● Answering questions in person or on telephone; referring to other bank services Mobile Sales Consultant
Best Buy - Wentzville, MO
October 2014 to September 2015
Provide personalized service and exceptional expertise for customers.
● Handle all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card transactions.
● Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features.
Server
Longhorn Steakhouse - O'Fallon, MO
August 2014 to April 2015
Take orders and answer questions about the menu and food.
● Upsell the restaurant's food and drinks, takes payment, and communicates orders with the kitchen staff.
● Greet and seat customers, help with customer service and the cleaning and organization of the restaurant
Mobile Sales Associate
Walmart - O'Fallon, MO
March 2011 to August 2014
Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
● Work with customers to determine their needs and then recommend the right product to solve the customer's problem
● Assist in ensuring that the product presentation area is clean and organized
● Develop and cultivate strong buying relationships with customers
● Use company literature and available training resources to stay up to date on product features Shift Leader
Baskin Robbins - O'Fallon, MO
July 2007 to March 2011
Distribute all necessary tasks and duties during each shift in a fair and effective manner
● Oversee all team members and ensure all duties and tasks are being performed efficiently and effectively during each shift
● Maintain a work environment that encourages compliance with safety laws and employment guidelines
Education
Certificate in Phlebotomy
Charles Community College - O'Fallon, MO
September 2018 to December 2018
Associate of Arts in Health Science in Health Science East Central College
June 2010 to December 2013
High School Diploma
Fort Zumwalt North High School - O'Fallon, MO
August 2005 to May 2009
Skills
• clinical research (Less than 1 year)
• data entry (Less than 1 year)
• infection control (Less than 1 year)
• medical records. (Less than 1 year)
• medical terminology (Less than 1 year)
• Biology
• Chemistry
• Lab Technician
• Phlebotomy
• Venipuncture
• Pharmacy Technician Experience
• Medical Imaging
• Patient Care
Certifications and Licenses
food handler certificate
Additional Information
Skills
Skillful and precise in performing venipunctures; collecting, preparing and storing blood samples; and verifying medical records. Demonstrate knowledge of medical terminology, infection control procedures, quality assurance support and data entry and retrieval. Familiar with first-aid and safety procedures. Thorough understanding of centrifugation and specimen aliquoting. Ability to adapt to a clinical research setting. Administer ECG/EKG tests.