Instructional Designer Design Consultant
Resume:
SCHENUKIA ADAMS
*********.*****@*****.***
www.linkedin.com/in/sadamscreativelymeisd/
https://sites.google.com/view/swadamsportfolio/
Training Leader skilled in adult learning theories and methodologies used in designing, developing, facilitating, and assessing successful training programs. Proficient at managing large-scale projects, with a proven track record of delivering relevant content. Adult Learning Leadership Development Diversity and Inclusion Adobe Learning Suite Instructional Design Performance Improvement Talent Development Articulate 360 Learning Suite Gap Analysis Sales Training Project Management SharePoint Training & Development Training Lifecycle People Management Microsoft Office Suite Process-Engineering
Change Management
Waterfall Methodology
Customer Experience
Career Pathing
Agile Methodology
Cross-functional, cross-site
Onboarding
SCRUM Methodology
Salesforce
Kirkpatrick (Eval framework)
EXPERIENCE
Sr. Instructional Designer at MINT dentistry September 2021 – March 2022
• Define key skills, competencies, learning objectives, scope and pathways with management and SMEs
• Design learning solutions that align with the organization’s objectives of employee engagement, career advancement
• Develop and maintain detailed project schedule and work plan and monitor projects and make adjustments as needed
• Create engaging and outcome-driven learning experiences by leveraging innovative instructional design methods and frameworks
• Create training programs that are scalable across the organization
• Build and continuously develop organizational development and change capabilities, assesses current organizational performance and culture and make recommendations for improvement
• Lead the design, development, delivery and management of the L&D evaluation strategy
• Lead project status update meetings and prepare project status reports as needed
• Measure project performance to identify areas of improvement
• Lifecycle training program management to identify training effectiveness and areas of improvement
• Developed and implemented New Hire Orientation program
• Developed and implemented key system training programs Creative Circle Consulting: Samsung
Learning and Development Program Manager July 2021 – September 2021
• Establish appropriate L&D measurements for diversity analytics including benchmarking and tracking to highlight impact of DEI programs
• Partner with the D&I Director to ensure DEI strategies are incorporated in training and facilitation
• Perform external research and benchmarking; use data, insights, and industry trends to lead, influence, support, and facilitate organizational change
• Network with other leading organizations on D&I standard methodologies
• Provide transformational leadership coaching experiences to Samsung’s Leadership team
• Research, assess, recommend, and evaluate leadership development solutions for achieving optimum employee and organizational performance
• Developed and implemented Inclusive leadership programs as well as offshore Leadership Program Senior Instructional Design Consultant April 2021-July 2021
• Partnered with Leadership to provide DEIB strategic guidance and support to the Organization’s leadership and employees
• Shared best practices with Leadership to help drive DEIB; provide tools to ensure flawless execution of DEIB initiatives; Developed and implemented Inclusive Leadership Program
• Consulted, assessed and recommended solutions to identify and close performance gaps
• Coached and developed onsite and support employees to establish a high performing continuous development culture Talent Development Manager at Masergy Communications January 2020-February 2021
• Led the development of all soft skills training, including career development activities to support our talent management
• Define key skills, competencies, learning objectives, scope and pathways with management and SMEs
• Designed and delivered technical, compliance and soft skills development programs in conjunction with worked to develop and implement Quality Scorecard and training program to monitor customer interactions
• Provided consultancy/diagnosis of training needs within any part of the business, acting as development expert and delivering specific pieces of work globally
• Determined appropriate L&D strategies to increase business
• Oversaw training project resources and ensured optimization of resources to meet company requirements
• Monitor project progress and make adjustments as needed, providing project status reports to leadership and C-suite
• Measure project performance to identify areas of improvement
• Managed budgets for projects and forecasted need for future
• Developed department from the ground-up
• Initiated department-developed processes and procedures, rhythm of business and trained non-training personnel to function as training professionals to meet the demands of the business, which resulted in the creation of the official companywide learning & development organization.
CompuCom Systems, Inc
Global Training and Content Development, Manager October 2017 – August 2019
• Managed core learning experience and activities and deliverables from needs assessment, scope and objectives, roadmap/conceptual design, resource allocation, pilot, preparation and implementation to logistics management and post- training evaluation
• Partnered with inside sales, channel sales and field operations to identify pathing and development plans
• Cultivated key stakeholder relationships, including consulting with leaders developing strategies/approaches for meeting learning and development needs, and promoting sound learning solutions
• Consulted with and influenced leadership to ensure training and development initiatives were consistent with the development strategy and implemented in support of development goals
• Managed and track multiple projects with competing priorities and deadlines, and monitored team performance to ensure that projects were completed on schedule
• Provided project status updates and reporting to key stakeholders
• Trained personnel by conducting, formal classroom, workshops, webinars and 3T training sessions
• Developed and implemented Customer Experience program to cultivate the ‘Customer First’ standard across the enterprise. Senior Instructional Designer August 2013 – October 2017
• Directed the development of programs, content and materials to be delivered in a variety of formats to include paper based, e-Learning, and instructor-led courses
• Managed the design process using instructional design best practices, including analysis, design, development, implementation, and evaluation
• Provided regular updates on the status of all design and development activities, completion of milestones and potential risks with key stakeholders and executive leadership
• Performed content evaluation and quality assurance reviews, including document reviews, courseware and design edits and maintenance of exiting training offerings
• Developed and implemented process flow for SOC Department and implemented Sales Product training and launch process. EDUCATION
• Covington Theological Seminary, Bachelor of Theology (tentative graduation Sept 2022)
• University of Arizona Global Campus, Bachelor of Instructional Design (tentative graduation January 2023)
• ESS College for Business, AS degree - Legal Administration CERTIFICATIONS
• 2010 Tarrant County College- Supervisor Certification
• 2018 Tarrant County College- IBSTPI Certified Training Manager
• 2018 Tarrant County College- IBSTPI Certified Instructional Designer
• 2018 Tarrant County College- IBSTPI Certified Training Professional
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