Cornelia Barbour
Raleigh, North Carolina, United States
********.*******@*****.*** 989-***-****
Professional Summary: Motivated customer service specialist with over 10 years experience in a fast-paced, team-based environment. Focused on bringing my future organization mission statement to life.
Experience
Training Manager
Go2Girls
May 2020 - Aug 2021 (1 year 4 months)
●Deep cleaned (sweep, mop, vacuum, dust, laundry, etc)
●Interviewed and trained new hires ensuring they met/ exceeded company standards
●Implemented new cleaning strategies/ reducing hours
Team Manager
April's Cleaning Services
Mar 2018 - Jun 2020 (2 years 4 months)
●Responsible for teams up to 3 or more. Delegating tasks, training, and ensuring cleaning protocol
●Complete task per customer request, servicing every customer as a VIP
Housekeeping
Soaring Eagle Waterpark and Hotel
Jun 2011 - Aug 2013 (2 years 3 months)
●Cleaning hotel rooms from top to bottom with great detail and organization.
●Reported any damage, maintenance problem, safety issues and potential hazards to management, ensuring adherence to safety code procedures
Education
ECPI University
Medical/Clinical Assistant
2014 - 2015
ECPI University Raleigh NC
Associate's degree, Medical/Clinical Assistant
2014 - 2015
Skills
Hospitality • Customer Service • Customer Satisfaction • Child Care • Elder Care