Medical Office Associate
Elsa Adame
Objective
*********@*****.***
To obtain a position that allows exercising strong customer service and office skills, while acquiring additional skills in order to provide superior service to customers and co-workers. Skills
● Microsoft Office
● Typing
● Problem Solving
● Scheduling Appointments
● Bilingual Eng./Span.
● Managing front-office functions
● Created and maintained
confidential patient files
● Implemented EHR systems to
automate patient records
management.
● Interpersonal communication
● Record managing
● Written communication; mail &
Electronic correspondence
● Financial administration, revenue
cycles, fees, credit, and collecting,
banking, bookkeeping, procedure
coding diagnostic coding, health
Insurance systems and claim
submission.
● Patient Medical Histories
● Updating Charts, MS Word/Data Entry
● Administrative Duties
● OSHA
● HIPPA
● Updating Medical Records
● Completing Insurance forms ICD-9 and CPT
coding
● Sutural Removal
● Hand Washing and Sterilization
● Application of Injections and vaccines
● Planning SKills
● Directing Skills
Work Experience
Externship Medical Administrative Assistant
San Ysidro Health Center March 2022 – April. 2022
● As an Administrative Medical Assistant my duties included but were not limited to Greeting the patients, gather their information and create files.
● Created and maintained a professional relationships with customers.
● Responsible to represent the San Ysidro Health Center Administration Service.
● Handles calls and promptly forwards them to appropriate person among 5-10 employees.
● Organize & sorted mail distribution.
● Respect and maintain the privacy and dignity of agency clients; assure client confidentiality at all times.
● Provide efficient and professional telephone services; transfer calls according to established protocols.
● Trained and certified in CPR
● Utilize PC to enter and retrieve patient data
● Answer multi-line phone
● Operate a fax and copy machine
● Greet patients and agency visitors
● Direct all people to the appropriate location and services
● Courteous, polite and helpful to the public and clients at all times.
● Scheduled appointments for in office visits and for off- site testing.
● General Clerical support including letters of correspondence and patient diagnostic reports. Education
Coronado Adult School
● Child Development / psychology. Certificate in 06/2022 San Ysidro Adult School 2022
●Certificate: Medical Clinical Administrative in May 2022
●Certificate: Health Essentials/ Health Care 04/2022
● Certificate : Medical Terminology Dec. 2022
● Certificate : Medical Administrative Assistant. Dec. 2022 Universidad Autónoma de Baja California
● Cirujano Dentista /General Dentist 12/1993
License
-CPR certified car code: 215*********, 10/19/21-10/2023 American Heart Association Basic Life Support CPR. 10/2021 Superior life Support Inc.,Valencia, CA
Certification
VFC Program Requirements Certification of Completion 04/2022 California Department of Public Health EZIZ
Storing Vaccines Certification of Completion. 04/2022 California Department of Public Health EZIZ
Conducting a Vaccine Inventory Certification of Completion. 04/2022 California Department of Public Health EZIZ
Administering Vaccines Certification of Completion. 04/2022 California Department of Public Health EZIZ
POM Acknowledgement Certificate of Completion 04/2022 California Department of Public Health EZIZ
Preparing Vaccines Certification of Completion 04/2022 California Department of Public Health EZIZ
Vaccine Management Plan Certification of Completion 04/2022 California Department of Public Health EZIZ
Monitoring Storage Unit Temperatures Certification of Completion. 04/2022 California Department of Public Health EZIZ