QA LEAD

Sukanya Sengupta

Maple Shade Township, NJ *****

609-***-**** – ****@******************.***

Professional Summary

Talented and experienced professional with over 13 years of experience in Quality Engineering, worked in both Waterfall and Agile Methodology. Possess extensive knowledge and experience in Web Service Testing, Mobile Testing, Database Testing, System Integration Testing and User Acceptance Testing. Worked as both Team Lead and individual contributor in various complex projects with rapidly changing requirements and has excellent track record of absolute flawless delivery. A self-motivated professional with excellent analytical, problem-solving, communication skills and ready to take up any challenges.

Skills

Web Service Testing - Ready API/Soap UI/Postman

Apache Kafka

Mobile Testing

Database Testing (SQL)

Agile Methodology

Automation Testing (UFT/Selenium)

Test Reporting/Metrics Preparation Quality Process Audits

Requirement/Defect Management

HP Application Lifecycle Management (ALM), Rally, Jira

Team Leadership and Mentoring Team Members

Domains - Real Estate, Airlines, Hotels

Excellent Communication

Work History

06/2015 to 03/2021 QA Test Lead

Cognizant Technology Solutions India Pvt. Ltd. – Kolkata, West Bengal

Customer(s) -

Choice Hotels International

Alaska Airlines, Inc.

Handled multiple major projects as Test lead starting from inception to successful implementation. Consistent track record of flawless delivery and received numerous client appreciations for excellent quality of deliverables.

Experience in leading team of more than 6 test analysts

Good working experience in Agile Methodology - participated in Agile Ceremonies like Sprint planning, Story Pointing, Story Review, Daily Standup/scrum meeting and Project Retrospective with overall project team and client stakeholders

Creation, review and maintenance of overall Test artifacts in Test Management Tools (Jira, Rally) - Tasks, Stories, Test cases, Logs, Defects involving defect prioritization

Good experience in Web Service Testing - involved in Test script execution using Soap UI, Postman

Performed Database testing in SQL Management Studio

Good experience in Mobile Testing using real devices both iOS and android

Possess excellent analytical skills and highly experienced in analysis of business requirements and transform Business cases/Use cases to understandable Test Requirements

Highly efficient in creating Test Strategy and Test Plan Documents. Prepared Test estimates, involved in defining testing scope, assumptions and dependencies

Experience in Stream Processing data flow using Apache Kafka

Working experience on different component of AWS

Experience in performing system Integration testing involving different systems before final production implementation

Supported User Acceptance Testing and provided valuable feedback to customer on real time scenarios

Prepared and maintained Test Metrics

Experienced in assessing and mitigating risks within projects

Documented detailed Business scenarios which added great value to customer for future projects

Advised and led process improvement team with deliberation, leadership and strategic planning

Contributed in creation of training materials for new members

11/2011 to 05/2015 Senior Test Analyst

Cognizant Technology Solutions India Pvt. Ltd. – Kolkata, West Bengal

Customer(s) -

Nike, Inc.

Virgin Atlantic Airways

Jack In the Box

Performed System Testing, Integration Testing, Mobile Testing, along with Functional testing

Executed Automation Test Cases in Unified Functional Testing and Selenium

Worked in both Waterfall Model and Agile Methodology

Experience in requirement understanding, Test scenario derivation, Test case design, execution, Defect detection and retesting of defects

Involved in Test case optimization to create Test repository for future use

Coordination between offshore, onsite and client

Generation of Test Reports - daily, weekly and monthly

Provided knowledge transition and guidance to new team members

02/2008 to 10/2011 QA Test Analyst

Cognizant Technology Solutions India Pvt. Ltd. – Kolkata, West Bengal

Customer(s) -

Family Dollar Stores

Realogy Franchisee Group

Title Resource Group

Performed Requirement gathering and analysis and derived Test Scenarios from requirements

Developed and executed Test cases, identified bugs and issues

Maintained Test Logs and managed defects following proper Defect Management Life Cycle in HP ALM

Review test cases and test logs for quality and identified additional areas of improvement

Maintained and managed Test Data required for multiple Test Cycles

Performed Regression Testing on impacted areas of software after defect fixes

Compiled and provided weekly update to team leads and managers to improve service time and quality while increasing productivity.

Education

08/2013 Post Graduate Diploma in Business Administration: Human Resources Management

Symbiosis Centre For Distance Learning - Pune

07/2007 Bachelor of Science: Microbiology (Honours)

University of Calcutta - Kolkata

Certifications

External - ISTQB (International Software Testing Qualifications Board) Foundation

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