Network Engineer Active Directory

ELITHA BARNETT

**** * ** *******, ****** City, KS 66109 ·

E-mail: *********@*****.***

Experience

**/**** – CURRENT FOUNDER, TRULEY UNIQUE LLC

• Procure materials needed to manufacture products

• Use AWS service to build business applications, analyze data, host online storefront, and manage other business operations

• Utilize CAD software to design models

• Operate FDM and DLP 3D printers and CNC laser and router

• Interface with customers and suppliers

• Market products on 3rd party websites

• Consume data from private APIs

• Record accounting transactions

• Support business applications and data servers

02/2020 – 01/2021

CLOUD SERVICE CONSULTANT/DEVELOPER, SELF-EMPLOYMENT

• Analyzed business plans and existing IT infrastructures

• Used CI/CD tools; Docker, Puppet, Chef, Ansible, Jenkins to integrate code and deploy critical business applications

• Developed custom solutions using public cloud services

• Designed and built serverless cloud infrastructures with AWS cloud services; S3, Lambda, API Gateway, DynamoDB, Lex, Polly, SNS

• Migrated on-premise IT solutions to the cloud using AWS Application Discovery, DMS, SMS, Elastic Beanstalk, Amazon RDS

• Resolved problems surrounding existing cloud service solutions and implementations

• Devised innovative cloud solutions to reduce onsite IT cost

• Designed & built RESTful APIs using API Gateway

02/2019 – 02/2020 SOFTWARE SUPPORT ANALYST, EMPIRE CANDLE LLC

• Integrate and Deploy software needed for business operations

• User support for Sage X3 ERP and Sage CRM

• Client-side coding for user applications

• Write technical documentation for IT Systems

• Interface with end-users

• Provide training for business applications

07/2017 – 07/2018 INFORMATION SYSTEM ANALYST, UNIFIED GOVERNMENT OF WYANDOTTE COUNTY/KANSAS CITY KANSAS

• Used SCCM to deploy and manage servers (Windows and Unix/Linux) and workstation (PCs and Macs)

• Setup and maintained workstations and servers in both VMware and Hyper V environments ELITHA BARNETT

2100 N 76 Terrace, Kansas City, KS 66109 · 913-***-**** E-mail: *********@*****.***

• Utilized WinAuto to design automated processes, automate task inside desktop and web apps, record macros, design parallel task execution, design front-end UIs, secure automated task and more

• Used PowerShell to automate task and manage servers and workstations

• Consistently worked to adhere to security polices and other guidelines for regulatory governance

• Diagnosed and resolve problems in system architecture

• Resolved long-standing, complex enterprise telephony issues related to system update

• Scripted auto attendants for Cisco Unified Contact Center Express (UCCX) interactive voice response (IVR) platform using UCCX editor and Java programming language

• Used system logs to identify and troubleshoot problems with SIP trunks, Cisco Unified Contact Manager (CUCM) communication, phone provisioning, LDAP sync etc.

• Created/update technical documentation regarding changes to system infrastructure and workflow processes

• Analyzed log files to identify/troubleshoot/resolve issues within the VOIP network

• Support existing .NET applications coded with Visual Basic, C# and C++

• Assisted with integrating cloud services into the current IT infrastructure

• Configuring CUCM trunks for communicate with Sonus SBC for cloud voicemail service) 06/2013 – 05/2017 NETWORK ENGINEER, KANSAS CITY KANSAS COMMUNITY COLLEGE

• Provided technical support for Windows server 2003 - 2016

• Configured and deployed Print, DFS, Hyper-V, and Active directory domain servers

• Used Active Directory, MS Exchange and Ellucian/Colleague CRM to manage student, staff, and faculty accounts

• Resolved complex LAN connectivity issues for internal and guest network

• Configured Nortel and Cisco networking devices for LAN communication

• Virtualized large number of physical servers to consolidate space, save energy and reduce hardware cost

• Used Dell Kace to manage enterprise computers and deploy software

• Assisted students, staff and faculty by providing timely solutions for account issues and technical support request

11/2009 – 06/2013 SOFTWARE ENGINEER, CERNER

• Worked closely with nurses and solution architects to create new software solutions

• Provided maintenance and technical support for existing healthcare applications for hospice providers and developed new modules and applications

• Created SQL database functions, stored procedures, triggers, and queries used to manage data resources for the application

• Coded in VB, Java, C++, C# and other programming languages to develop, patch, and update software solutions

• Used OOD practices to design software solutions

• Implemented OOP strategies to develop scalable software applications ELITHA BARNETT

2100 N 76 Terrace, Kansas City, KS 66109 · 913-***-**** E-mail: *********@*****.***

06/2005 – 11/2009 NETWORK ENGINEER, PITNEY BOWES @ IBM

• Deployed and supported for Local Area Network (LAN) devices over 10,000 network devices at IBM locations throughout the United States

• Worked with IBM Developed/designed/supported C# application for remote monitoring, configuration and operation of IBM Infoprint/Lexmark network printers

• Initiated and maintained professional relationships with clients and potential business partners

• Managed remote locations to reduce project expense Education

M.S. COMPUTER SCIENCE, COLORADO TECHNICAL UNIVERSITY CONCENTRATION: Software Engineering

B.S. INFORMATION AND COMPUTER SCIENCE, PARK UNIVERSITY CONCENTRATION: Data Management

A.S. NETWORK ENGINEERING, KCKCC

CONCENTRATION: Computer Networking

A.A.S. INFORMATION TECHNOLOGY, KCKCC

CONCENTRATION: Computer Programming/Web Design

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