Service Representative Customer
Resume:
Profile
I am looking forward to advance in a career with your company. I am a forward
thinker and love a challenged. I have great computer skills as well as great verbal skills. I am a quick learner and can not wait to apply my skills and gain valuable knowledge with your company.
Experience
Operations staff; Second Amendment Sports, Mchenry, IL 2018- present I run and operate the live indoor gun range. Which includes but is not limited to; selling product, having knowledge of the store and current inventory. Maintaining range lanes, cleaning and small repairs. Training of new employees. Office manager; Fast Lane Auto INC., Fox Lake, IL — 2014-2017 As office manager I was in charge of balancing all revenue. I hired and released employees. I insured titles and licenses plates were completed to state standards. I was in charge of payroll and ordering of parts. I had to sell vehicles, insure payments were on time.
Customer Service Representative; Enova Financial, Gurnee, IL - 2012-2014 Worked inbound and out bound dialer system. Insuring customers had timely payment arrangements. Worked online live chat to assist customers to set up payment arrangements within company standards.
Assistance Manager; Rent-A-Center, Waukegan, IL — 2003-2012 Collections of customers outstanding accounts. This included but was not limited to personally going to customers homes to either repossess products or collection of payment. Sales of merchandise to meet the companies standards. As well as the weekly standard of collection percentage. Training of new employees. Heavy lifting and moving of merchandise. Driving of box truck.
Education
College of Lake County
Round Lake Senior High - high school degree
Extra
I think of myself as a go getter. I love being able to help someone into something I know they can love and cherish for a long time. I work extremely well on my own and as part of a team.
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AMBER L. GALLEGOS
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