Ricardo Garcia

Bilingual Music Student with Experience in Customer Service Management and Sales

Antioch, TN 37013

adrcbg@r.postjobfree.com

+1-615-***-****

Communicative and effective Sales Person with superior skills in Customer Service and the Music industry. Organizes specific tasks, supervises issue resolution, and delivers clear communication skills and great time management skills. Remains calm and professional in stressful environments and cares about the ambiance of the work place.

Work Experience

Business Development Representative

Rain Instant Pay - Nashville, TN

October 2021 to Present

As a BDR, I set meetings for the account executives by reaching out to businesses who could benefit from "Earned Wage Access" to help promote financial wellness for their employees. Earned Wage Access is a popular tool that gives the employees the ability to request a portion of their daily earnings without needing to pay any interest fees. The Rain app has many wellness resources including discounts on counseling, therapy, and how to manage your money. Loan Agent

Advance Financial - Nashville, TN

July 2019 to Present

• Selling loans and helping with the application process

• Handling payments on each individual loan.

• Handling past due/delinquent accounts by making arrangements with those customers who want to pay off the loan.

• Helping the customers upload clear and accurate documents for our verification department to review.

• Handles any Spanish calls within the state, or out of state.

• Give out courtesy calls and welcome calls to new clients. DJ/Author Assistant (Internship)

Royal Roots Enterprises - Humboldt County, CA

May 2021 to August 2021

• Marketing

• Branding

• Social Media Marketing

• Music promotions

• Media Outlets

• Online Magazines and Blogs

• Podcasts to collaborate with

• Potential Podcast Guests

• Wedding Music Trends

• Music Playlist collaborations

• Musical Organization

• Recording DJ drops

• Graphic Design with Canva

• Facebook Ad Creation

• How to grow IG following

• Research SEO

First Assistant Manager

Sonic Drive-In - Nashville, TN

May 2016 to July 2019

• Handling shift duties; inventory, managing the breaks for each employee, and making sure daily tasks are being completed for the next shift.

• Verifying that all customer complaints are being handled fittingly, swiftly, and appropriately either in- person or over the phone encounters.

• Making sure our food is prepared and cooked fresh so that our customers can leave satisfied

• Making sure the employees are in an upbeat work environment so that work can be enjoyable. Retail Customer Service Representative

Nordstrom - Brentwood, TN

June 2018 to March 2019

• Engaged in fast-and-friendly checkout

• phone call respondent for either complaints or general questions.

• proficient in point-of-sale system

Food Preparer and Cashier

Jimmy John's Sandwiches - Franklin, TN

October 2016 to March 2017

• Maintained clean work space.

• Handled shift duties; trash, mopping the floors, cleaning the tables, stocking drinks and chips, and wrapping food.

Education

Bachelor of Arts in Music with Entrepreneurship

Middle Tennessee State University - Murfreesboro, TN August 2018 to Present

High School Diploma

Antioch High School - Antioch, TN

2017

Skills

• Problem solving

• Customer Service Skills

• retail sales

• Inventory Management

• Organizational Skills

• Word

• Microsoft Word

• Assistant Manager Experience

• Time Management

• Conflict Management

• Spanish

• POS

• Cash Handling

• Typing

• Proofreading

• Marketing

• Microsoft Word (Less than 1 year)

• Microsoft Excel

• Computer skills

• Google Docs

• Microsoft Office

• Metadata

• Databases

• Salesforce

• Business Development

• Video editing (1 year)

• Mac OS

Languages

• Spanish - Expert

Additional Information

Skills

• Self-Motivated

• Problem solving

• Decision making

• Effective speaker

• Staff management

• Team leadership

• Resolving conflicts

• Well Organized

• Caring and considerate for other employees

Contact this candidate