Customer Service Brand Representative
Resume:
Lisia Afeaki
Plano, TX
*****.******@*****.***
An enthusiastic team player, willing to learn, grow, and expand my horizons. Actively seeking opportunities to utilize my customer service talents and hard work ethic. Education
Grandview High School - 3.8 GPA Magna Cum Laude, May 2021 Aurora Community College - currently attending
Work Experience
Altar’d State- Jul 2021- Jan 2022
● Brand Representative- providing great guest service by anticipating guests’ needs
● Acknowledging and interacting with guests, creating guest loyalty
● being able to locate merchandise quickly and effectively
● maintaining organization and cleanliness in the store environment
● performing register transactions swiftly and correctly
● Handling cash and providing correct change
Cheddar’s - Aug 2020- Mar 2021
● Hostess- greeting guests, taking reservations and managing them, managing and keeping waitlists in order, communicating wait times, seating guests
● Busser- cleaning tables, reorganizing menus, sweeping AMC Theaters- June 2019-March 2020
● Box Office- sell tickets, manage cash register, greeted guests
● Guest Services- answer phone calls, handled customer complaints and rewards accounts
● Concessions- provided customer snacks, helped prepare food and beverages for delivery
● Usher- maintained cleanliness of theaters, lobby, and public areas. Lotsa Motsa Pizza- March 2018-April 2019
● Hostess- answering phone calls, taking orders via phone, cash register Waitress- bus tables, maintain the cleanliness of salad bar, deliver orders to customers
● Closed- sweep and mop floors, cleaned restrooms, locked up restaurant Mcdonalds- June 2017-August 2017
● Drive-Thru attendant and cash register
● Front Register- Greeted customers and ensured orders were correct and dealt with any issues customers had.
Nannying- 2015-2017
● Provided child care for children ages 0-5 years old
● Prepared meals
● Light Housekeeping
References- Upon Request
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