**** **** **** ***, ***********, MN *****
CELL: 763-***-**** OTHER: 763-***-****)
EMAIL:***********@*****.***
MAI XIONG THAO
SUMMARY
Seeking a challenging career where I can utilize my previous experiences to improve my skills and support my team work to build up powerful and successful systems in all possible fields.
LANGUAGES
English, and Hmong.
SKILLS
Dedicated, reliable, resourceful, and punctual worker
PC skills and familiarity with Microsoft applications including Word, Excel & Access
Team player mentality
Listening skills
Quality over quantity
Loyal and professional
Customer service
Outgoing and enthusiastic
Strong analytical and problem-solving skills
Excellent verbal, written and interpersonal communication skills
Quick learner and willing to learn
WORK OF EXPERIENCES
11/10/2020 Centene (Health Net/ California Health and Wellness)
Sacramento, CA
Referral Specialist 1
Clinical review
Data entry
Research
Prior authorization
Outbound call
Triage
Faxing
Trainer
08/2019-07/2020 Prime Therapeutics Eagan, MN
Member/Pharmacy
Clinical Review
Data Entry
Research
Prior Authorization
Outbound Calls Clinic/Member/Pharmacy
10/2017-07/2019 Boston Scientific Maple Grove, MN
Medical Assembly
Microscope
Catheter
Steins
07/2017-08/2017 Case Staffing Solutions (Contract) Eden Prairie, MN
Production Worker
De-manufacturing appliances, and removing foam from refrigerators, Copper and etc.
05/2017-07/2017 Volt Minnetonka, MN
Medical Assembly
Microscope
Catheter
10/2015-02/2017 EGS Eagan, MN
Call Center Register Pharmacy Representative
Take inbound calls with the highest professional manner
Data entry
Filing and researching
Initiate prior authorization
Customer service
03/2015-10/2015 Group O Eagan, MN
Assembly Line Worker
Picking parts while packaging them
Ensure the products are at its best quality
Follow work instructions, and procedures as well as company and safety policies
Maintain a safe and clean work environment
EDUCATION AND TRAINING
06/2013 C.K. McClatchy High School Sacramento, CA
High School Diploma 2013
LIST OF REFERENCES
Stacey J. ReuterVestal
Centene, Corp.
Work : 818-***-****
Mai Ta. Vang
Centene, Corp.
Work : 818-***-****
Kayoua Vue
Centene, Corp.
Work : 916-***-****