Mortgage Closer Loan Processor

OBJECTIVE:

Eager and hard-working person in search of a position within in arena that will fully utilize a reliable individual with excellent communication and organizational skills.

SKILLS:

• Self-starter, very motivated and reliable • Experienced in Microsoft Office

• Positive attitude and well organized • Very accurate and productive person

• Accurately follow oral and written instructions • Excellent with multitasking

• Encompass •VA/Conventional

• Experienced with TX loans •Escrows

EDUCATION:

Kaplan College, Dallas, TX 04/2009-01/2010 Medical Office Specialist

Nimitz High School, Irving, TX 06/2001-06/2004

WORK EXPERIENCE:

Bayview Loan Servicing Closer (Remote) Charlotte, NC 7/20-3/22

• Prepares closing loan package necessary for individual loan types in accordance with Bank

and Investor guidelines as well as Secondary Marketing commitments and requirements.

• Maintaining accurate closing schedules.

• Ensure all conditions and regulatory requirements are met prior to closing.

• Carefully review all documents for any errors and confirm that pricing and program are correct to insure loan will be funded.

• Contacts Title Companies, Loan Officers and Processors to obtain documentation necessary to close mortgage loans.

Aerotek/PennyMac Mortgage Closer Plano, Texas 7/19-3/20

• Prepares closing loan package necessary for individual loan types in accordance with Bank

and Investor guidelines as well as Secondary Marketing commitments and requirements.

• Maintaining accurate closing schedules.

• Ensure all conditions and regulatory requirements are met prior to closing.

• Carefully review all documents for any errors and confirm that pricing and program are correct to insure loan will be funded.

• Contacts Title Companies, Loan Officers and Processors to obtain documentation necessary to close mortgage loans.

Radnet Billing Support Plano, Texas 2/17-7/19

• Answering incoming patient phone calls and billing inquiries regarding billed in an efficient, friendly, and helpful manner

• Obtain information to facilitate claim payment, enter necessary insurance data and refile claims with insurance companies

• Review patient accounts to determine why there is an outstanding balance

Kelly Services Support Tier 1 (Remotely) Dallas, Texas 08/15-1/17

• Use P.A.I.R techniques to assist customers with their issue

• Use necessary resources and tools such as K-base and support websites

• Adjust to customer skill level to diagnose and troubleshoot the issue

• Educate customer with available resources, tutorials and programs

Wingspan Portfolio Loan Processor Dallas, Texas 03/12- 03/15

• Prepare documents and paperwork relating to a mortgage loan to be sent to Underwriter

• Make sure all the required paperwork is completed and time frames met during the loan transaction.

• Order and coordinate loan documents.

• Ensure that the customer’s file meets the lenders guidelines with all required documentation

United Health Care Supervisor Irving, Texas 07/10-02/12

• Observed and evaluated workers' performance

• Took escalated calls

• Helped workers in resolving problems and completing work

• Reviewed and checked work of subordinates such as reports, records, and applications for accuracy and content and correct errors.

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