Admin and Project Management
Resume:
CURRICULUM VITAE
OF
BONGANI MPANZA
Dobsonville Gardens
Dobsonville
1863
Birth Date: 28 February 1971
*************@*****.***
Drivers’ Licence: Code 8
I am a multi-faceted, efficient and reliable administrative professional, with over twenty years of experience. This includes supporting executives, managers and sales teams in small and established businesses to improve operations both internally and externally. I am proficient in the standard business operations and strategy. I have worked in both office and project administration environments. My diversified skills set covers administration and support; client relations, with a focus on service; management; inter-personal and communication. During my term as a Call centre team Leader, my leadership skills produced results in having most of the agents in my teams winning awards for good performance. Some were head-hunted by external recruiters. In the sales environment, I played crucial roles, administratively supporting different sales teams and management. I have participated in projects that have equipped me with skills in Organisational Structures and Business Processes design, review and re-engineering. Also included with this, is the skills audit process. In the distribution of condoms, I have equipped myself with more knowledge on the proper care of these, and possible disposal of expired or damaged ones. Condoms distribution involved a lot of driving, to clinics in the five districts of the Free State Province. I have also taken more interest on HIV/AIDS and TB research and the direction government is taking on the prevention of new infections.
EMPLOYMENT HISTORY
Pin Point Specialist Solutions
Project : Preventing DR-TB at Patients’ homes
Position : Field Manager
Duties : Distributing Household Infection Control Kits to the two
Facilities (Sizwe Hospital; Johan Heyns CHC), and to
Patients’ homes
: Provide training on the use of the kit to health personnel
In the two facilities, and also to patients’ households
: Make regular checks on patients, for any needs of
Replenishments
Period : August 2019 – September 2020
Project : Household Infection Control Kits
Position : Trainer – Healthcare Personnel and TB Patients
Duties : Providing training on the Kit to Healthcare Personnel in all
clinics in the five districts of the Free State Province
Period : January 2018 – July 2019
Project : Voluntary Medical Male Circumcision
Position : Manager – Demand Creation
Duties : General Demand Creation Management
: Hiring local labour (human capital)
: Training – new recruits
: Records management and keeping – developing templates
: Producing work plans
: Transporting staff daily to different areas for mobilisation
: Producing and submitting Reports
Period : October 2016 – 30 September 2017
Sheek Services
Position : Community Liaison Officer – CLO
: Street Lights Installation Project – R558 (Impala Road)
Duties : Representing the interests of the community
: Ensuring that employees adhere to their job descriptions as per the contractor’s requirements
: Progress and Monthly reports writing and presentation
Period : August 2014 – December 2014 (short term project)
Rich Rewards
Position : Team Leader: Condoms Logistics
Condoms’ distribution in all the five Districts of the Free
State Province
Duties : Collection of condoms from Primary Distribution Sites to
other Primary Distribution Sites (for storage)
: Collection of condoms from Primary Distribution sites to
Secondary Distribution Sites – clinics, taverns, NGO’s, etc.
: Monthly Report writing and presentation
: Arrange accommodation for the team, in different towns
Period : July 2012 – May 2014
Hentiq
Position : Project(s) Support and Admin
Duties : Providing administrative support to consultants and
Management
: Office administration and management
Project : Review and Re-engineering of the Organisational Structure
Position : Consultant - Free State Department of Health
Period : January 2011 – October 2011
Duties : Desktop research and interviews
: Development of Job Descriptions
: Design of Business Processes
: Involved in re-alignment or relocation of the Ombudsman
Directorate and made recommendations on functions
: General project administration and support
Project : Organisational and Business Process Re-alignment
Position : Consultant – Free State Provincial Government
Period : July 2009 – September 2009
Duties : Desktop research and interviews
: consultation and admin in the three departments allocated to
our company; Sports Arts and Culture, Social Development
and Agriculture
Period : 2009 - 2012
Kadimo Consulting
Position : Project Coordinator – Management, Monitoring
and Evaluation of West Rand and Johannesburg
Expanded Public Works Programme (EPWP)
Duties : Conducting research on Impact Assessment
: Submit weekly reports
Period : March 2009 – June 2009
Trudon
Position : Sales Support and Admin
Bloemfontein Branch
Period : June 2007 – March 2009
Reason for Leaving : Resigned
Position : Call Centre Team Leader (10118)
Johannesburg
Period : September 2001 – June 2007
EDUCATION
Institution : CCS IT Solutions - Bloemfontein
Certificate : MS Excel 1, July 2008
Institution : CCS IT Solutions - Bloemfontein
Certificate : MS Excel 2002, Level 2, November 2008
Institution : University of the Witwatersrand
Johannesburg
Degree : BA (Ed) – Incomplete: 1994 – 1998
School : Mdzabu High School, Komatipoort
Highest Standard Passed : Matric (with exemption), 1988
SKILLS
Customer / Client Care
Driving
Administration (including Office Admin)
Communication
Computer literacy
Facilitation
Management / Leadership
Research
Negotiating
People’ skills / Interpersonal
Presentation
Telephone Etiquette
Planning
Training
REFERENCES
Pinpoint Specialist Solutions
Mervin Govender
Sheek Services
Zoe Shange
Rich Rewards
Thabiso Mageza
Hentiq
Thandiwe Dlodlo
Trudon – Bloemfontein
Suzanne Venter
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