Service Representative Customer

Monica Richardson

*** *** *****

Bogalusa, La ***27

(985) 503 - 2267

Hardworking Customer Service Representative with 22 years of service. Trained in project and time management with extensive knowledge of Cashiering and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Competent Customer Service driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.

McDonalds

250 Cumberland Street

Bogalusa, LA 70427

3/2021 - 6/2022

● Crew Member/ Customer Service Representative

Cashier, Expediter, and Lobby Representative

Maximus

411 Industrial Parkway

Bogalusa, La 70427

9/2017 - 2/2021

● Customer Service Representative

Took customer

service calls for ACA(Marketplace)

and also took calls for Medicare.

McDonald

250 Cumberland Street

Bogalusa, La 70427

2/2017 - 9/2017

● Crew Member/ Customer Service Representative

Cashier, Expediter, and Lobby Representative

Pizza Hut

240 Cumberland Street

Bogalusa, La 70427

4/2017 - 8/2017

● Crew Member/ Customer Service Representative

Cashier, Expediter

General Dynamics

411 Industrial Parkway

Bogalusa, La 70427

9/2009 - 8/2016

● Customer Service Representative Took calls for ACA(Marketplace)

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