Escrow Assistant Customer Service

Lisa M. Rendon

*** ****** ****** *****: ******.****@*****.***

Robinson, Texas 76706 Contact Number: 254-***-****

Career Objective

To join a professional, team driven company that promotes a positive work environment. A company that delivers quality customer service and aspires to build customers for life where I can utilize my corporate and independent contracting experience, along with my education, to exceed expectations while building a successful career.

Professional Skills & Experience

Licenses

Escrow Officer

Notary

Cosmetology Operator

Marketing/Sales

Analyzed daily, weekly, monthly, quarterly, annual product and division sales reports.

Product Development and Review

Organized and managed a professional Board of Experts for product development, product education and product presentation

Managed product sales in the US, Canada, Australia, Africa, and within the UK markets.

Catalog building and layout from design to completion

Attended Trade Shows throughout the US representing, educating, and distributing products.

Built customer base in one year vs the companies past five-year average

Maintained clientele for 12 consecutive years through customer satisfaction and referral system, achieving record breaking sales each year

Licensed Notary for 2 years

Signer on corporate escrow account

Coordinator/Communication

Organized and managed an advisory board of seven certified experts collaborating monthly

Conducted New Product Developments and Product Sales meetings for division

Consultations to ensure that I understand the needs of my clients and deliver results the first time

Client scheduling based on the needs of the customer to ensure customer satisfaction

Trained multiple new employees on escrow assistant responsibilities

Professional Computer Skills

Microsoft Office Programs, AS400, Lotus Notes, Windows, Title Workplace, AIM, Sureclose, CanaanTPS, SureScan, TitleSearch 50, Zoccam, Docusign, AgentTRAX, MCAD, Envision

Cosmetology

Graduated #1 in class

Built customer base through customer satisfaction

Achieved all certifications in TDLR Cosmetology Safety & Laws

Senior Colorist

Master Stylist

Hair Extensions – certified

Brazilian Blowout – certified

Education

Certification of Cosmetology September 2006

Vogue College of Cosmetology, Waco, Texas

Bachelor of Science in Education December 2002

Baylor University, Waco, Texas

Robinson High School Diploma 1998

Robinson, Texas

Past Employment Opportunities

May 2019 – Present Escrow Assistant

Home Abstract & Title Company Woodway, Texas

March 2019 – May 2019 Office Administrator/Secretary

Home Abstract & Title Company Woodway, Texas

December 2009 – Present Professional Stylist/Colorist

The Salon at Ridgewood Village Waco, Texas

September 2006 – December 2009 Professional Stylist/Colorist

The Mane Event Waco, Texas

January 2003 – March 2005 Marketing Coordinator

WRS Group, Ltd. Waco, Texas

Childbirth Graphics®

Volunteer Experience

Baylor University

Goodfellas of Waco

Robinson Athletic Booster Club

Waco Humane Society

Heart of Texas Fair & Rodeo Committeeman

Robinson FFA

References Upon Request

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