Customer Service Store Manager

PROFESSIONAL SUMMARY

SKILLS

Critical thinking

Customer service

Problem Solving

Efficient and Fast typing skills

Good with People

EDUCATION

Masters of English Graduated: 09/2020

Southern New Hampshire University 3.556

Comparative Literature Graduated: 05/2017

University of Massachusetts Amherst 3.33

PROFESSIONAL EXPERIENCE

Store Manager 7/31/2018-Current

Gamestop North Ft Myers, FL

Train employees with hands on and critical thinking-based training

Merchandise and keep store front clear and logical for shopping needs

Customer service including problem solving and open-ended questions to assess needs of the customer

Bartender 07/2009-07/2019

Olive Garden Springfield, MA/Cape Coral, FL

Customer service based, waiting tables and guest relations

Performed stock counts as well as helped with Ordering

Trained others and was responsible for their development

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