Customer Service Instructional Assistant
Resume:
Amanda Lovely *** Sprucewood Dr Apt P, Lebanon, IN 46052
***********@*****.***
My Objective: Skills
Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increase customer satisfaction.
Medical and Billing Knowledge
Detail oriented
Task Oriented
Preparation
Employment history
Graceful Aging Homecare LLC
Nov. 2020 – Current
Take care of elderly or disabled patients who struggle to do day to day life skill activities. I run errands for them and do basic cleaning.
Two's Teacher, Little Angels Daycare. Lebanon, IN
Nov. 2017 – Jan. 2019
Organized and assisted with activities for students (i.e. arts and crafts). Taught the alphabet
and numbers up to 5 students daily. Provided quality care for students by taking care and addressing their daily needs.
Instructional Assistant in Life Skills, Stokes Elementary School. Lebanon, IN Aug. 2013 – Sep. 2017
Provided individualized instruction for 15 students from Kindergarten to 7th grade. Designed specific lessons for each student to assist them in reaching their academic goals. Provided quality teachings in basic life skills.
Medical Receptionist, Off Hour Urgent Care. Valparaiso, IN Jul. 2010 – Jun. 2011
Provided assistance with charting, answering phone calls, directing clients to correct places. Greeted patients in a way that made them feel welcome. Completed administrative tasks in a timely manner such as nightly deposits, entering client information into the computer, and taking co-payments. Maintained a clean environment to the office space.
Education
Kaplin College, Merrillville, IN
Associate of Applied Science, Medical Assistance, May. 2010
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