Customer Service Team Member
Resume:
Cassandra Coleman
Cypress, CA *****
*******************@*****.***
Professional Summary
Hardworking team member focused on completing work efficiently to consistently exceed company goals. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Experience
Supervisor July 2021- Present
Chuze Fitness
-Created friendly environment by supporting members in achieving fitness and healthy living goals while maintaining a safe, clean environment through meticulous cleaning and sanitization of locker rooms, showers and gym equipment. Was able to provide exceptional customer service by building strong relationships with members, while addressing concerns.
Restaurant Busser Dec. 2019 – Mar. 2020 Disneyland
-Brought clean dishes, utensils and napkins to table to replace items while providing consistent friendly interactions with guests. Kept tables free of soiled utensils and dishware throughout the customers dining experience.
Lead Counter Server Dec. 2018 – Mar. 2020
Panda Express
-Resolved both customer and team member complaints, striving to comprise a solution that worked for both parties. Extensive experience with closing and balancing cash drawers to avoid financial errors. Maintained operations by assisting with orders and processing payments for dine in and carry out customers.
Ride Attendant Feb. 2017 – Nov. 2017 Knotts Berry Farm
-Conducted safety inspections on all rides inside the park by observing operation and riding equipment to check for repair or maintenance needs. Also assisted patrons boarding and unloading while maintaining safety by insuring patrons fasten seat belts, bars or other safety devices.
Education
High School Diploma Buena Park High School
GED Fullerton College
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