Customer Service Store Manager

Kumaravel.J

E-mail: **************@*****.*** Contact: 807-***-****

Career Objeetives:

“A challenging career where my knowledge and creativity skills can be channeled towards success and advancement and become a successful leader in the competitive world”.

Educational Profile:

Qualification

School / College

Board/ University

Year of Passing

% of Marks

MBA

Kongu Arts & Science college, Erode.

Bharathiyar University; Coimbatore.

May 2012

68.04%

B.COM(CS)

CA

Kongu Arts & Science college, Erode.

Bharathiyar University; Coimbatore.

April

2010

55.57%

HSC

Kongu matric hr.sec.school,vellur.

State Board

March

2007

71.5%

SSLC

Akshaya vid mat hr.sec.school,Dindigul.

State Board

March

2005

54.18%

Work Experience:

•Worked as a i-mobile trainee for icici bank during a period of 6 months

•Worked as a store manager in Siva Sakthi garments pvt ltd(born babies retail show room) during a period of 2 years.(2014-2015)

•Working as a store manager in world of titan (Narayans) Wrist Watches retail outlet during the period of 4 years and 1 months.(2015-till now)

Job Responsibility :

•Responsible for Entire store team handling & store operation & business towards growth

•Maintaining daily stock check vs stock report and cash and card transactions properly

•Maintaining stock inwards and outwards report & stock purchase report also..

• maintain high level of customer service & handling the customers queries & needs.

•Arrange staff meeting daily &boost up the team to achieve targets on daily & monthly

Achievements

Impression 2016 in south region selected as an most no of time winning in generql awareness as store manager category.

Impression 2017 selected for 1st round among south1& south 2 in the store manager position.

National level Kaizen in 2018 selected in south region for Ageing stock clearing process.

National level MOD story in 2019 selected in south region for good customer service.

Continues financial year growth in south region and highest monthly target achievement.

Extra And Co-curricular Activities:

•Participating inter college Bharathiyar university hand ball match secure 2&3 place in 2009&2010..

•Participating district level basket ball meet held at erode secured 2 place.

•Participating Ncc in college level and passed in B certificate exam(‘c’ grade

•Participating ECL cricket tournament in 2018 and award as winner trophy for 1st place.

Personal Profile:

Date of Birth : 15-07-1990

Age : 29

Sex : Male

Nationality : Indian

Marital status : Single

Residential Address : s/0 p.jothilingam,19/kandiyar house lane,

v.p.palayam(po), unjalur(via),

Erode(dis). PIN= 638152.

Languages Known : Tamil, English.

Declaration:

I hereby declare that above information given by me is true and precise to my knowledge.

Date : Yours Sincerely,

Station : (KUMRARVEL.J)

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