Destinee Stringfield

Ready to work!

Chesapeake, VA 23325

adrbu6@r.postjobfree.com

+1-757-***-****

I am a self motivated individual and a great customer service professional with 3+ years of experience. I am destined to support and be engaged with anyone around; great at resolving issues, completing task accurately and on time, paying attention to details, providing empathy, as well as multitasking. I hold reliable transportation. I provide a harmonious work environment wherever I place myself. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Investment Service Processor

Capital One - Norfolk, VA

October 2021 to December 2021

• Processing applications for financial advisors,employees, business owners

• Simple IRAS, Roth/traditional IRAS, college plans, 401k planning applications were to be processed

• Customer service

• Submitted files on time

Fax Processor

Anthem, Inc. - Virginia Beach, VA

June 2021 to September 2021

• Received fax papers from providers for clients who were enrolled in Anthem health insurance

• Paid attention to detail of the faxes making sure the information given was accurate

• Customer service

• Submitted files on time

Call Center Customer Service Representative

Maximus Call Center - Chesapeake, VA

February 2021 to May 2021

• Call center agent remote

• Health insurance updates on changes with Covid-19

• Settled appointments

• Verified eligibility of customers for the vaccine at the time Call Center Representative

Blue Cross Blue Shield - Virginia Beach, VA

November 2020 to February 2021

• Worked in the Medicaid department..

• Call center Representative

• Answered general questions about the company

• Led members to the right direction depending on their inquiry Call Center Agent

Conduent - Chesapeake, VA

April 2020 to September 2020

• A call center representative

• Spoke on behalf of different health insurance policies and gave out general information

• Answered questions and provided better solutions and empathy to members for any issues or complaints regarding the company.

Call Center Agent

GreenDrop LLC - Chesapeake, VA

August 2019 to February 2020

• Customer service Representative for different organizations for charities.

• Handled inbound and outbound calls up to 80 calls a day.

• Customer service representative called households to see if they would like to donate any used clothing towards the Purple Heart.

Papa Johns

Papa John's - Chesapeake, VA

August 2019 to October 2019

• Cook

• Customer Service

• Cashier management

• Handled customer calls

• Sales representative

Wendy's Crew Member

Wendys - Chesapeake, VA

April 2019 to August 2019

• Cashier Management & Cook

• Drive through management

• Cleaning

Cook/Cashier

Pizza Hut

April 2018 to August 2018

• Kitchen maintenance

• Cooking

Education

High school or equivalent

Indian River High School

Skills

• Facility Maintenance

• Customer Service Skills (4 years)

• Cooking Experience (3 years)

• Call Center (1 year)

• Industrial Maintenance

• HIPAA

• Typing

• Salesforce

• Live chat

• E-commerce

• Customer support

• Screen printing (Less than 1 year)

• Mechanical Knowledge

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