Center Representative Customer Service
Resume:
Destinee Stringfield
Ready to work!
Chesapeake, VA 23325
********.*******@*****.***
I am a self motivated individual and a great customer service professional with 3+ years of experience. I am destined to support and be engaged with anyone around; great at resolving issues, completing task accurately and on time, paying attention to details, providing empathy, as well as multitasking. I hold reliable transportation. I provide a harmonious work environment wherever I place myself. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Investment Service Processor
Capital One - Norfolk, VA
October 2021 to December 2021
• Processing applications for financial advisors,employees, business owners
• Simple IRAS, Roth/traditional IRAS, college plans, 401k planning applications were to be processed
• Customer service
• Submitted files on time
Fax Processor
Anthem, Inc. - Virginia Beach, VA
June 2021 to September 2021
• Received fax papers from providers for clients who were enrolled in Anthem health insurance
• Paid attention to detail of the faxes making sure the information given was accurate
• Customer service
• Submitted files on time
Call Center Customer Service Representative
Maximus Call Center - Chesapeake, VA
February 2021 to May 2021
• Call center agent remote
• Health insurance updates on changes with Covid-19
• Settled appointments
• Verified eligibility of customers for the vaccine at the time Call Center Representative
Blue Cross Blue Shield - Virginia Beach, VA
November 2020 to February 2021
• Worked in the Medicaid department..
• Call center Representative
• Answered general questions about the company
• Led members to the right direction depending on their inquiry Call Center Agent
Conduent - Chesapeake, VA
April 2020 to September 2020
• A call center representative
• Spoke on behalf of different health insurance policies and gave out general information
• Answered questions and provided better solutions and empathy to members for any issues or complaints regarding the company.
Call Center Agent
GreenDrop LLC - Chesapeake, VA
August 2019 to February 2020
• Customer service Representative for different organizations for charities.
• Handled inbound and outbound calls up to 80 calls a day.
• Customer service representative called households to see if they would like to donate any used clothing towards the Purple Heart.
Papa Johns
Papa John's - Chesapeake, VA
August 2019 to October 2019
• Cook
• Customer Service
• Cashier management
• Handled customer calls
• Sales representative
Wendy's Crew Member
Wendys - Chesapeake, VA
April 2019 to August 2019
• Cashier Management & Cook
• Drive through management
• Cleaning
Cook/Cashier
Pizza Hut
April 2018 to August 2018
• Kitchen maintenance
• Cooking
Education
High school or equivalent
Indian River High School
Skills
• Facility Maintenance
• Customer Service Skills (4 years)
• Cooking Experience (3 years)
• Call Center (1 year)
• Industrial Maintenance
• HIPAA
• Typing
• Salesforce
• Live chat
• E-commerce
• Customer support
• Screen printing (Less than 1 year)
• Mechanical Knowledge
Contact this candidate