Cathy M. Hobgood

**** ******** *****

Whiting, Indiana 46394

219-***-****

adrbqa@r.postjobfree.com

Objective:

Applicant with management, coordination, and customer service with both medical and banking backgrounds seeking a management or administration position that utilizes communication, analytical thinking, problem solving, and multi-tasking skills. Employment History:

Dynamic Healthcare; Skokie, Illinois - October 2005 to Present Therapy Specialist and Corporate Human Resources and Accounts Payable - October 2005 to current Job Duties: Coordinated both in-house and therapy companies to balance therapy changes and enter to resident records. Prepared billing of therapy for Medicare, Medicaid, and Commercial Insurance. Reviewed and balanced therapist time cards for in-house. Reviewed and balanced therapy bills to treatment logs for therapy companies. Created and maintained RUGs sheets to insure correct billing of Medicare A. Entered invoices and balanced vendor statements for corporate office. Maintained online lease automotive lease for corporate office. Maintained, balanced and allocated charges on for company credit card. Corporate check runs completed 3 times monthly. Maintained all employee insurance policies. Enrolled and terminated employees for health insurance, dental insurance, and life insurance for all employees. Handled Cobra reporting. Worked with insurance broker on renewal, open enrollment, and maintaining employee insurance rolls. Maintained, processed, and submitted all ACA reporting since inception of the federal program.

Accounts Receivables Bookkeeper - March 2010 to December 2016 In addition to above duties, took over corporate bookkeeping duties for one skilled nursing facility. Additional Job Duties: Working closely with facility BOM to balance and maintain census. Working in first Rev and then Medi to maintain resident information for Illinois Medicaid. Process income and level of care changes for IL Medicaid. Ran, reviewed and processed statements for all private payers and Hospice company billing. Cash application. Office Manager - January 2017 to Present

In addition to original duties, took over day to day running of accounts receivables department, billing department, and accounts payable department. In charge of hiring, training, and release of all new employees. Setting up new policies in all departments and standardizing employee manual. Created a standardized review schedule and policy. Review aging and collection meetings. Work as administrator with all outside vendors, including handling all software changes and updated. Updated and revised IT company and set policies. Review payroll.

Midwest Physicians Center; Chicago, Illinois - August 2002 to November 2005 Patient Representative - August 2002 to November 2005 Job Duties: Scheduling appointments for four doctors, laboratory, x-ray, and ultrasound. Greeting patients, collecting co-payments and insurance information. Maintenance of patient charts and filing. Billing Medicare Part B and private insurance for appointments. Daily verification of all billing and charges through Epic. Answer 4-line phone system. Assisted with payroll. Mary Kay Cosmetics; Midlothian, Illinois - March 1995 to January 2002 Independent Beauty Consultant - March 1995 to January 2002 Job Duties: Direct sales and marketing of cosmetics to consumers. Recruiting and training of new consultants. Customer service and satisfaction, P&L statements, collections of payments and sales tax, accounting, inventory management, merchandising, telemarketing, advertising, scheduling, and general office work. Bell Federal Savings; Chicago, Illinois - February 1991 to March 1997 Customer Service Representative- June 1995 to March 1997 Job Duties: Manage retirement accounts including IRA's, SEPP's, and KEOGHs, by performing distributions, contributions, and plan maintenance. Opening, closing, and servicing personal bank accounts, including checking, savings, and certificates of deposit. Settling estate accounts. Responding to customer inquiries and customer satisfaction. Bell Federal Savings; Chicago, Illinois

Bank Teller - February 1991 to June 1995

Job Duties: Maintain and operate cash drawer. Customer assistance including deposits, withdrawals, cashier's checks, and bonds. Training tellers to assist customers.

ComputerLand; Chicago, Illinois - September 1990 to February 1991 Receptionist - September 1990 to February 1991

Job Duties: Answer 6-line phone, scheduling appointments for sales staff, data entry, inventory management, and general office. Assistant to store manager.

Skills and Abilities:

Effective communication skills, both verbal and written. Enjoys problem solving, highly analytical. Excellent mathematical background. Highly organized and grasps new materials quickly. Good interpersonal skills. Task orientated, self-starter. Education:

University of Illinois at Chicago; Chicago, Illinois Major: Chemistry/Psychology; September 1989 to June 1991 GPA 3.70

Oak Forest High School; Oak Forest, Illinois

High School Diploma, Challenge Curriculum; Graduated 1989 GPA 4.0

Additional

Experience with Peachtree accounting software

Experienced with Point Click Care software, both application and set up. Experience with HDSI and IDX medical software

Experience with Microsoft office products including Word, Excel, and Outlook. Type 60 words per minute.

Experienced with ten-key adding machine.

Anthony Robbins Masters Track workshops.

References

Available upon request

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