Jodi Rhoades

Technical Process Associate

adrbpc@r.postjobfree.com Channing Circle NW, Concord, NC 28027 801-***-**** www.linkedin.com/in/jodiriddlerhoades

A Business Professional leveraging my project management skills, excellent collaboration, attention to detail, communication, and creative problem-solving abilities. Dynamic, results-driven professional with a commitment to exceeding clients’ expectations. Ability to work independently, multi-task, manage time, and prioritize activities in a fast-paced environment. Motivated by growth and opportunities to learn and expand existing skill sets.

CORE COMPETENCIES

Project Management, Scrum Master, Customer Service, Strong Sales and Negotiation Skills, Lead Generation, Attention to Detail, Problem Solving, Sales Analysis, Contract Writing, New Hire Training, Collaboration, Excellent Communication & Interpersonal Skills, Jira Fundamentals, HTML, CSS, JavaScript, jQuery, MySQL, and MongoDB.

EXPERIENCE

Telus International Project Coordinator, Charlotte, NC 8/2021 - 10/2021 AI data collection for a short-term onsite video study. Researched and executed resources to promote the study for participants and schedule them. Managed the collaboration between participants and a phone device and uploaded data according to project guidelines. Devised training material and trained other moderators virtually across the country. Created and updated reports using Google Suite. Massage Therapist Ritz Carlton- Charlotte 2/2011-10/2020 Assisted with spa team as a lead therapist.- Trained and onboarded newly hired massage therapists. Effectively treated clients through manipulation and other modes of therapy while maintaining a safe and relaxing experience. Performs professional quality massage, within the scope of practice and licensing. Designs specific sessions based on members’ or guests' individual needs. EDUCATION

New Apprenticeship - Bootcamp

ServiceNow 3/2022-5/2022

PMI, Newton Square, PA

PMP Certificate #3191182

PMI, Newton Square, PA

DASM Certificate #3212933

University of North Carolina, Charlotte, NC

Full Stack Web Development Certificate

Utah Valley University, Provo, UT

Marketing and Business Management

University of Phoenix, Charlotte NC and

Salt Lake City, UT

Marketing and Business Management

BYU-Idaho, Rexburg, ID

Undergraduate Generals