Data entry, Customer service representative
Resume:
Damond Rashad Reed
Mebane, NC 27302
*****@******.***
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Skills
●Microsoft Office Suite Completion 2018)
●Ferrum College Men’s Basketball Team Captain 2019-2020
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Experience
Sports Endeavors / Heat Press, Shipping and Receiving, Spray Booth
Heat Press
-machine engineered to imprint a design or graphic on a substrate, such as a t-shirt, with the application of heat and pressure for a preset period of time.
Shipping and Receiving
-Pack the goods in shipping containers or boxes, develop mailing labels, shipping documents, and ensure that all orders have been filled correctly to be shipped to the correct address.
Spray Booth
-Spray guns filled with chemicals that are used to lift the false printed numbers or labels on an item in order to fix that specific item. Must wear glasses and gloves when dealing with these chemicals and spray in front of the glass to keep spray from the eyes..
GKN DriveLine
Machine Operator
-Being ready to fix certain parts that go into cars and making them the exact size and width they are supposed to be. Paying attention to detail to make sure we are creating the correct size parts so our customers can purchase the correct size parts to go in their car.
Sports Endeavors Call Center ( Hillsboro)
Customer Service
-Providing the customer with the best customer service we can. To be able to greet the customer with a positive attitude and to be calm even when the customer is upset. Be able to think fast and know the best option in assisting the customer.
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Education
Eastern Alamance High School / Diploma
2012- 2016, 4040 Mebane Rodgers Rd.
Throughout high school my junior and senior year I was captain of the basketball team. This helps me when it came to leadership and making critical decisions. I also helped out with special Olympics which is a program set up at different schools that lets people who require more help than usual to be able to play sports, have fun, and enjoy life the way others do.
Ferrum College / Bachelor of Science - Bus Adm: Management
2016 - December 2020, 215 Ferrum Mountain Rd.
The Business Administration program provides an academic environment that prepares me for graduate school and for professional roles in a global economic system. It provides a broad background in basic business principles and is supported by a strong liberal arts education. Emphasis is placed on helping me understand (1) the operation of a business enterprise; (2) the economic and legal environments in which businesses operate; (3) the importance of the business management profession and its responsibilities and (4) essential problem solving or critical thinking abilities. The program incorporates extensive experiential learning opportunities including setting up and running a small business and mentoring local businesses. Furthermore, the program offers e-business and e-commerce applications.
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Awards
●Ferrum College Varsity Letter Award
●Second team All-Conference
●Deans List
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