Medical Assistant Customer Care

Flowers, Janelle

* *** *** **. ***** Wilmington, DE.

240-***-**** ********@*****.***

Summary

To obtain a challenging position within the customer care and the healthcare industry working from home. Answering calls and helping them and supporting them the best I can.

Experience

November 2021 – Present Home Caregiver

Red Lion Home Care-Ardmore, PA

Home Care service that focuses on patient’s health care choices by fighting for their independence to stay at their home and be taken care of.

Responsible for escorting the client to and from their doctor appointments and any other appointments they may have.

Helping the client with housekeeping by vaccuming.dusting, laundry and doing the dishes.

Provided companionship to the client so they do not feel alone by sitting and talking to them and doing projects with them.

Prepared meals for the clients.

Organized the clients medicine so the client knew when to take their medicine.

Helped the client with their showers and other personal care needs.

Making sure the client had everything they needed before we left the house.

October 2009 – February 2012 Medical Assistant

George Washington Medical Faculty Associates-

Washington, DC

Doctors Office committed to providing high quality care to improve the lives of the patients.

In charge of stocking medical supplies and equipment's.

Helped the doctor with in office procedures.

Called patients back into the examination room to get their weight,height,pulse

rate,temperature and blood pressure.

Administered vaccines instructed by the doctor.

Recorded the patients assessments in the charts.

July 2009 –September 2009 Medical Assistant

Caduceus Occupational Medicine-Roswell, GA

Performed DOT’s and NON DOT’s drug urine collections.

Took information on the patients to perform work physicals.

Administered blood draws, injections, and breath alcohol test.

Called the patient to the examination room to get their height, weight, pulse

Rate and blood pressure.

Performed EKG’s.

Took inventory and ordered medical supplies.

Performed x-rays, pulmonary function test, visual acuity test, and hearing tests.

Scheduled appointments for the patients.

Education

October 2003 – October 2004

Certificate

Vocational Training in Medical Assistant.

Harrison Career Institute- Reading, PA

June 1994 High School Diploma

Holy Name High School-Wyomissing, PA

Skills

Experienced with being a leader

Experienced with Alzheimer’s care and senior care.

Knowledgeable in computers

Has had Hoyer lift training

Has had CPR training/Certified.

Phlebotomy and Medical Imaging.

Ability to multi task.

Has had infection control training .

Contact this candidate