customer service

Ana Rosa

**** ******** *** *** **

Bronx NY *****

646-***-****

***********@*****.***

Objective: To obtain in a progressive organization where my skills and prior work experience will be fully utilized.

Employment:

02/2017 – 01/2022 Rapid Income Tax Services Bronx, NY

Responsibilities: Assistant

v Filed immigration papers (every type of form)

v Prepared divorce papers (including drop offs at court & Pick-ups)

v Assisted customers with their travel plans (Travel Agent)

v Assisted in money Transfers

v Cashier

v Clerical duties (Filing, typing, answering phones)

v Prepared Personal Income Tax

v Customer Service

07/2015 – 02/2017 Matty Express Realty Corp. New York, NY

Responsibilities: Receptionist

v Clerical duties (Filing, typing and answering phones)

v Scheduled appointments for potential clients

v Customer Service

v Income Tax Preparer

07/2013 – 07/2015 Jhowlly Multiservices Inc. New York, NY

Responsibilities: Legal Assistant

v Filed immigration papers (every type of form)

v Prepared divorce papers (including drop offs at court & Pick-ups)

v Assisted customers with their travel plans (Travel Agent)

v Assisted in money Transfers

v Cashier

v Clerical duties (Filing, typing, answering phones)

v Prepared Personal Income Tax

v Customer Service

Education:

2000 Monroe College Bronx, NY

Completed 3 semesters in Hospitality Management

Skills: Bilingual Spanish/English, reliable, responsible, computer literate, work well independently with little supervision, excellent communication and interpersonal skill, Sabre, QuickBooks, Tax preparer

Reference: Available upon request

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