Services Assistant Sales Manager

PERSONAL INFORMATION

Address: GB/ECG Z* – MICHEL CAMP

Contact: +233-****-*** 004

Email: *************@*****.***

Languages: English and Twi

Nationality: Ghanaian

EXECUTIVE SUMMARY

An ambitious and a highly organized professional, having passion for enhancing global health by contributing to cellular research, disease prevention and diagnostic improvements. I am a graduate of the University of Ghana with a bachelor’s degree in Biochemistry, Cell and Molecular biology. I am willing to take up new and challenging roles that will develop my skillset and achieve organizational objectives as well as making impact in today’s world.

CAREER HISTORY

Feb, 2022 – Date BRANCH RETAIL OFFICER

KABFAM GHANA LIMITED

Conducting price and feature comparisons to facilitate purchasing.

Providing accurate information about product features, pricing and after-sales services.

Sending daily business report comprising sales, finance and stock to Sales Manager.

Jan, 2022 – Feb, 2022 CONSUMER SERVICES ASSISTANT (CONTRACT) NESTLE GHANA LIMITED

Ensuring quality service and consumer satisfaction according to needs and in all service channels.

Resolving consumer complaints, inquiries and comments. Nov, 2020 – Nov, 2021 NATIONAL SERVICE PERSONNEL

NESTLE GHANA LIMITED – TEMA INDUSTRIAL AREA

QUALITY ASSURANCE & MILK DEPARTMENT

Making sure there is enough bulk milk to process in order to fill the milk into cans and conducting lab tests with team members to make sure products are safe for consumption

MAAME AKOSUA NYARKO BERKO

Running HPLC analysis to check the percentage of Aflatoxins in maize used for making cereal product.

Determination of Iron concentration in product by performing iron test analysis to check whether the concentration is within norm

Managing the milk production line to make sure the line is running well to be able to achieve our target.

Checking for the amount of water by running water activity test on cereal product to make sure the amount of water is as expected.

Checking for the total nitrogen on raw materials and finished products and making sure it’s within norm to release the products

Creating GMP (Good Manufacturing Practices) Master Gap list for various departments and following up to ensure closing of pending gaps.

Checking for Calcium by complexometry method and calculating the content of calcium in order to check whether the product is within norm.

June, 2019- Aug, 2019 INTERN- ASSISTANT SUPERVISOR NESTLE GHANA LIMITED - TEMA INDUSTRIAL AREA

Sorted out documents

Worked to close gaps in Good Manufacturer Practices (GMP) for audit purposes.

Did microbiological analysis by checking for Enterobacteriaceae growth on the products to ensure it is safe for consumption

Making sure to set up the various products produced for sensory evaluation in order to make sure the products are of high quality as expected

KEY COMPETENCIES

Good Leadership skills and Ability to work under pressure

Excellent interpersonal skills and communication skills

Proficient knowledge in Microsoft Office suite

Laboratory and chemical skills

EDUCATION

Sep, 2016 – July, 2020 Bachelor of Science in Biochemistry, Cell and Molecular Biology University of Ghana, Legon

Accra, Ghana.

Sep, 2013 – May, 2016 General Science

Krobo Girls Senior High School

Eastern Region- Ghana.

REFERENCE

Available on request.

Contact this candidate