Sterile Processing Technician
Resume:
Nkechi O Tongi
Oakland, CA *****
*********@*****.***
Certified Nursing Assistant with experience serving chronically ill patients including assisting with daily living activities and household tasks. Patient and highly compassionate and Skilled at operating within long-term care environments or outpatient centers.
Work Experience
Certified Nursing Assistant
Lake Merritt Healthcare Center - Oakland, CA
August 2020 till date.
Obtain information about conditions and plans of treatment from health care providers.
Taking Patients vitals daily.
Ensuring that patients are in safe and comfortable environment.
Check the physical condition of patients each day for bruises, blood in urine and feces and check for wounds.
Assisting patients with the activities of daily living.
Assist with the patients mental or emotional health difficulties by taking instructions from the nurse as required.
Security Guard
Triton Global Services Inc. - Oakland, CA
June 2020 to August 2021
Ensure the safety of property and people.
Guard against damage and attacks.
Keep on a constant watch of my environment.
Be honest and dedicated to the job
Know who to call in case of emergency.
Have good communication skills.
Customer Service Representative
UNITED BANK FOR AFRICA MARINA - LAGOS, NG
December2003 to July 2018
Offered advice and assistance to customers, paying attention to special needs or wants.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Improved office operations by automating client correspondence, record tracking and data communications.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current, and compliant financial records.
Interacted with customers professionally by phone, email, or in-person to provide information and directed to desired staff members.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Completed special procedures for customers such as ordering new checks, stopping payments, or investigating identity theft.
Provided high level of customer service through friendly approach, strong professionalism, and timely assistance with customer transactions.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Processed quarterly vault and ATM audits with zero error rate.
Estate Surveyors and Valuers
DIYA FATIMILEHIN AND CO - LAGOS, NG
January 2001 to December 2003
Performed general office functions as needed, including computer files maintenance, typing, filing, accounts payable and reception oversight.
Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
Liaised between buyers and sellers to ensure positive experiences for both parties.
Generated leads for sales and rental properties through cold calls and referrals.
Communicated with clients to understand property needs and preferences.
Education
CERTIFICATE BOARD FOR STERILE PROCESSING AND DISTRIBUTION (CBSPD)
May 2022
CERTIFIED NURSING ASSISTANT
VIP NURSING SCHOOL INC. SAN LEANDRO
July 2020
MBA
LADOKE AKINTOLA UNIVERSITY OGBOMOSHO OYO STATE
August 2012
BSC in BUSINESS ADMINISTRATION
AMBROSE ALLI UNIVERSITY EKPOMA
February 2009
HIGHER NATIONAL DIPLOMA in ESTATE MANAGEMENT
FEDERAL POLYTECHNIC NEKEDE OWERRI IMO STATE
November 1997
FEDERAL GOVERNMENT GIRL’S COLLEGE NEW BUSSA, WAWA ROAD NIGER STATE(SSCE), 1988
Skills
Reliable
Communication skills
patient
Trustworthy
hardworking
Empathetic
Dedicated and compassionate
Caregiving
Security
Home Care
ACTIVITIES
Cooking listening to music
Child/adult care Housekeeping.
Travel community Service
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