Entry Administrative Customer Service

Rahjana L. Williams (***************@*****.***) PH. 862-***-****

Employment History:

New Jersey Turnpike - Newark, N.J. 2006-present

Teller

Demonstrated outstanding customer service with traveling directions

Assist with inbound and outbound customer service and solutions.

Collect toll fare

Alpine Homecare- South orange, N.J. 2019-2022

Intake and Scheduling Manager

Initiates intake process, gathers data referral sources and complete intake paperwork through salesforce

Verifies insurance eligibility and benefits.

Contact patients prior to start of care to confirm information, notification, and arrange any requests for payment

Schedule RN to complete assessment for clients, which creates a care plan for caregiver to follow while assisting with personal care

Garda Cash Logistics/Coin Depot Corp - Fairfield, N.J 1998-2019

TVM Settlements Department

Answering telephones Order/Data Entry administrative duties, filing and typing

Inventory Control, mentor new tellers and receive by deposits slips

Dispatch duties Investigations,

Create General Ledgers reconcile through settlements for various banks

Pass debits and credits to bank accounts (Including, New Jersey Transit and superior courts).

Pathmark of Elmora - Elizabeth, NJ 1995-1998

Customer Service Representative

Answering telephones

Refunds Settlement and Claims Assistance

Assisting to customer concerns and problems.

Just Us Kids Daycare - East Orange, NJ 1993-1994

Teachers Aid

Help to develop children minds for future education.

Taught to raise them and for their uplift career.

United Parcel Service - Edison, New Jersey 1992-1993

CUSTOMER SERVICE REPRESENTATIVE

Typing and tracking parcels for shipments

Answering phone calls.

Schering-Plough - Union, New Jersey 1991-1992

Office Clerk

Filing, Typing, and Scheduling meetings,

Customer Service

Education:

Abraham Clark High School

Roselle, New Jersey

Graduated – 1992- Business /Retail Management

Skills:

Typing – 50 WPM, Stenography - 35WPM, Telephonic Conversation Etiquettes

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