Bacolod Customer Service

Chrysant Anthony A.

Dawa

*th Avenue Cor. **th Street

North Bonifacio Triangle

Taguig

+639-*********

***************@*****.***

PROFESSIONAL SUMMARY

Goal driven customer service with outstanding track record in customer satisfaction surveys peaking at 100% perfect score for a month. Very keen attention to detail with high technicality and mastery of the subject matter. Always delivering what the customer truly needs with creative thinking and problem solving proficiency.

EXPERIENCE

Transcom, Bacolod — Customer Service Representative Telco Account

NOV 2019 - JUNE 2020

● Customer solutions receiving front line inbound calls for general inquiries such as damaged properties, legal concerns and more

● Mainly handles billing concerns and to provide clear explanations

● Generating sales by pitching new products or upgrade of services

● Technical problems troubleshooting

● Providing good customer relation and to make sure customer’s emotions are being addressed properly

Remotasks, Bacolod — Data labeling

SEPT 2020 - JULY 2021

● Performing 3d lidar annotation for autonomous cars

● 2d segmentation labeling for image recognition AI EDUCATION

University of Negros Occidental Recoletos, Bacolod— 4th year Bachelor of Science in Civil Engineering

2013 - 2017

La Consolacion College, Bacolod— High School

2008 - 2012

SKILLS

Python Bot, AI & Automation

Javascript Web Development

2D Game Development

Photoshop

Data Science and Analytics

HOBBIES

Black Belt Taekwondo

Reading philosophy &

psychology books

Investing & Economics

Working out

PROJECTS

Binance Trading Bot load

intensive bot watching all

available markets

simultaneously looking for

buying opportunities and

executes order instantly

Market Analytics & Data

Mining gathering realtime

sales and analyzing data for

profitable purchases

Booking Service App real

world e-commerce

application ready for

business use

PROJECT REFERENCE

https://github.com/anthonydawa

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