Data Entry Customer Service

: TRACY JASPERS

**** ****** **. ** *******, WA **513} 360-***-**** *****.*******@*****.***

EXPERIENCE WITH MED $ VE

Surgery scheduling: booking surgery times, ordering equipment, confirming availability

and presence of surgical representatives and physicians

Answered multi-line phones with care and professionalism while ensuring accurate

messages were logged and distributed to appropriate staff

Assisted patients with check-in and check-out procedures

Obtained necessary medical documents from other facilities for physicians

Guided patient’s friends and family members to their desired location and answered their

questions both on the phone and in person

ving work orders, inventory control and purchase

e Excellent data entry skills for tasks invol

orders using Microsoft Word, Microsoft Excel, QuickBooks and Epic (medical field

software)

e Ability to accurately compose, edit and proofread memos, letters, reports, forms and

documents

customer service skills

Strong organizational, problem-solving and

Ability to work independently with minimal supervision, with ability to prioritize

assignments with deadlines while maintaining accurate detail

Enjoy working in a team-oriented environment

Excellent verbal and written communication skills allowing effective interaction with

diverse groups

Ability to work ina professional manner with access to confidential and sensitive data

ffice equipment: computer, fax machine and copy machine

Ability to accurately use 0:

Manage email communication using Microsoft Outlook

Constantly seeking new challenges to obtain additional skills

Outgoing, professional, energetic and resourceful personality

Inventory control management and execution of purchase orders

Meeting document copying and distribution

EMPLOYMENT AND EDUCATION HISTORY

HEALTH UNIT COORDINATOR

June 2012 — Present

Providence St. Peter’s Hospital

Olympia, WA

UNIT SECRETARY

July 2001 — January 2011

Peacehealth

Longview, WA

EDUCATION

AA Transfer Degree April 2011

Lower Columbia College — Longview, WA

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