Olayemi Adedayo
************@*****.*** 317-***-**** Indianapolis INDIANA
Insightful and innovative Scrum Master, Servant Leader, and QA Analyst with 5+ years of Scrum Master experience, Agile team, project management, and QA projects that relates to testing techniques involving all the faces of Software Development Life Cycle (SDLC). SKILLS
• Agile, Scrum Methodologies, Waterfall model, Confluence, JIRA, SQL
• Experienced in high profile projects, Risk management
• Ability to perform excellence at any given function
• MS Office, Regression testing, Unit testing, User Acceptance testing,
• Great communication skills and excellent team- building skills EXPERIENCE:
Sitel Group July 2021 – May 2022
CSR/ Management Specialist
• Ability to answer a high volume of calls and/or emails daily
• Interpersonal and customer service skills
• Attentive and patience
• Analytical and problem-solving skills
• Time management skills
• Ability to find the positive in any situation
Christ Rehoboth Church December 2019 – June 2021
Assistance Project Specialist
• Prepared project status reports by collecting, analyzing, and summarizing information and trends.
• Coordinated activities of project personnel.
• Established and executed a project communication plan.
• Identified the need for initial or supplemental project resources.
• Monitored project milestones and deliverables.
• Assessed current and future customer needs and priorities through communicating directly with customers and conducting surveys.
• Initiated, reviewed, and approved modifications to project plans.
• Building relationships and providing excellent customer service throughout the entire process.
• Monitored the performance of project team members and provided performance feedback.
Ingram Micro August 2018 – November 2019
Quality Assurance Analyst
• Worked as QA Tester in all stages of software Development Life Cycle (SDLC).
• Efficiently handling entire bug tracking process, which includes verifying, closing, and reporting them in JIRA.
• Create necessary test data and execute test cases during the sprint using Zephyr.
• Worked with Development and QA to review all requirement documentation, receive feedback and ensure all issues related to the requirements are resolved in a timely manner .
• Participated in Daily Stand-up team meetings and weekly QA Status meetings with cross functional teams.
• Worked closely with other team members to create test plans, test cases, and test scripts.
• Conducted necessary functional, regresssion, end to end testing during release sprint. MTN Communications, Nigeria February 2015 – March 2018 Scrum Master, QA associate,
• Coached and assisted the development team in the application of agile methodology.
• Determined and designed various project scope, its managemnet plans, developed resources needed, identified potential risks, ascertained appropriate quality cost.
• Organized and improved agile practices and values which increased the productivity and overall team satisfaction.
• Involved in analyzing the Business Requirements documents and functional Design documents
• Act as a Servant Leader and Scrum Master to multiple teams.
• Coordinated Daily Scrum meetings, sprint planning, sprint review, and sprint retrospective.
• Monitored the overall performance and delivery of cross-functional team using agile metrics such as burndown/burnup charts.
• Create and maintain JIRA and Confluence spaces for core Transformation efforts as well as sprint Team sites
EDUCATION
• Bayero University Kano, Nigeria – Bachelor of Business Administration (2002) CERTIFICATIONS/LICENSES
• Scrum Master Certified (SMC) – Scrum Alliance
• Test Pro Bootcamp - Quality Assurance Program,
• Real University- Indiana Real Estate License, USA