Sales Associate Customer Service

San Dimas, CA ***** 626-***-**** ************@*****.***

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KEARRA BASTES-JONES

EDUCATION

Bishop Amat Memorial High School, La Puente, CA

High School Diploma, 06/2019

Elected Captain of Varsity Womens Soccer Team

Member of National Honors Society

Member of Baracda club

PROFESSIONAL SUMMARY

Motivated worker seeking opportunity to gain hands-on experience to complement formal education. Flexible part-time availability to work nights, weekends and holidays. Adaptable to ever-changing business needs and works well with others. Great communication skills backed by positive attitude and willingness to work hard. Persuasive relationship-builder with attention to detail and enthusiasm for sales.

ACCOMPLISHMENTS

Accomplishments outside of the work place include:

- Varsity soccer captain all 4 years

-Olympic Development Program Player

-Competed For a Women's Soccer National Team (still active with this team)

-Recruited to play at UCSB

SKILLS

Stocking and replenishing

Sales trends

Upselling

Relationship building

Product promotions

Adapt to diverse groups

Social perceptiveness

Sales expertise

Multi-tasking strength

Exceptional customer service

Excellent people skills

Problem-solving skills

WORK HISTORY

PRO SALES ASSOCIATE 10/2020 to Current

Home Depot, Glendora, CA

Engaged with customers to effectively build rapport and lasting relationships.

Prepared merchandise for sales floor by pricing or tagging.

Helped customers locate products and checked store system for merchandise at other sites.

Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Increased sales by offering advice on purchases and promoting additional products.

Completed orders and organized product deliveries to meet customer timetables.

Answered customer questions regarding sizing, accessories and proper care for merchandise.

Applied security and loss prevention training toward recognizing risks and reducing store theft.

Provided positive first impressions to welcome existing, new and potential customers.

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Loaded and unloaded merchandise using ladder and pallet jack.

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