Customer Service Manager

MANINDERPAL SINGH

Richmond New York, Usa ***** 929-***-**** *********************@*****.***

Summary

Hardworking and motivated with3 years of experience and record of success . Solid history

balancing team performance, customer service targets and business objectives. Dedicated

to working closely with employees to maximize productivity and optimize procedures.

Decisive leader with good planning and organizational skills.

Reliable Manager demonstrating high level of ownership and initiative. Possessing

exceptional work ethic and desire to go above and beyond to exceed company expectations.

Offering knack for building productive working relationships. Successful in fast-paced,

deadline-driven environments to manage goals and team development. History of thriving in

team-oriented environments.

Skills

e Marketing e Staff development

e Project management e Relationship building

e Sales Techniques

Experience

Constructions Manager 03/2018 to 10/2021

Jagg Richmond Nyc, New York

e Trained employees on additional job positions to maintain coverage of roles.

e Assigned tasks to associates to fit skill levels and maximize team performance.

e Greeted and encouraged feedback from customers to implement in-store operational

changes.

Recruited and hired qualified candidates to fill open positions.

Collaborated with staff to maximize customer satisfaction, streamline procedures and

improve bottom-line profitability.

e Monitored supplier operations to verify quality, delivery schedule and conformance to

contract specifications.

Education and Training

High School Diploma 01/2017

St. Paul Secondary School Patalia, Punjab

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