ANGELA SCOTT
*** *** ****** ******, ******, CA, *1767, United States - 909-***-**** - *********@*****.***
Experienced, polished, and highly qualified Workers’ Compensation Manager who is seeking a position within your company where I can utilize my skills and experience and work in a team-oriented environment.
PROFESSIONAL EXPERIENCE
Barrett Business Services Inc. – Ontario, CA
Workers’ Compensation Manager
March 2015-Present
Analyzes and processes complex or technically difficult workers' compensation claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.
Negotiates settlement of claims within designated authority.
Manages the litigation process; ensures timely and cost-effective claims resolution.
Coordinates vendor referrals for additional investigation and/or litigation management.
Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims for our clients.
Manages claim recoveries, including but not limited to: subrogation, Second Injury Fund excess recoveries and Social Security and Medicare offsets.
Reports claims to the excess carrier; responds to requests of directions in a professional and timely manner.
Communicates claim activity and processing with the claimant and the client; maintains professional client relationships.
Ensures claim files are properly documented and claims coding is correct.
Refers cases as appropriate to supervisor and management.
Barrett Business Services Inc. – Ontario, CA
Payroll Manager
January 2014-March 2015
Train clients on payroll processing and daily troubleshooting
Run reports and analyze for clients to create efficiencies
Processed over 3,000 paychecks per month at times. Various cycles, needs, and rules.
Provide high level service to hundreds of requests from vendors, employees, and clients per month.
Implementation of new accounts, and process within maximum accuracy standards
Learned, adapted, and trained others on new systems, dozens of industries, and many new legal best practices.
Handled prevailing wage, certified payrolls, and off cycle manual batches for multi-state client regulations.
In-N-Out Burger - Irvine, CA
Payroll Accountant
March 1995 - September 2013
Ensure correct information for new hires, paperwork, and initial payroll
Respond quickly and efficiently to all employee and manager inquiries and reporting needs
Always provide excellent customer service (achieved multiple awards)
Issue and record adjustments to pay related to previous errors or retroactive increases.
Compile employee time, production, and payroll data from time sheets and other records.
Keep track of leave time, such as vacation, personal, and sick leave, for employees.
Process and issue employee paychecks and statements of earnings and deductions.
Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
EDUCATION
University of Redlands – Redlands, CA Bachelor of Science in Business Administration
Citrus College - Glendora, CA
Many seminars, certified legal updates, and trainings 1995-present