Customer Service Clinic Manager
Resume:
Dixie Medlin
Roanoke Rapids, NC **870
Objective
Seek employment with Fresenius in Rocky Mount NC
Employment History
1.Sept 2020-May 2022
2. Liberty home health and hospice Kimmie Fox,RN administrator Sheri Beals, RN clinic manager: duties included home health and hospice home visits for both disciplines . End of life care and post acute care. Supervisory duties to include LPN/CNA supervision. Case managing client both home health and hospice patients . Oncall duties every other weekend .
1.Aug 2019-April 2020
2.Community home care and hospice Position RN case manager
3.Lacey Mooney DON: home care for terminal patients . Symptom control, VS physical assessment. Total care adls. Supervising Home health CNAs
4.Dec. 28, 2015- 8-2019
Fresenius Kidney Care
Clinic Manager-Terry Jefferson RN
Clinic Manager-Meghan Bennett, RN
Position-RN
Duties- Patient assessments pre and post dialysis in-center chronic treatment three times per week. Managing Care Plans, foot checks, medication checks. Patient safety and infection control. Supervisory role to PCT and assisting PCT with daily tasks, trouble shooting dialysis machines, needle sticks, and managing fluid status r/t ESRD. Monitoring weekly labs to ensure proper dialysis bath during dialysis and intervening when necessary. Patient education about risk involved with fluid overload and general life style changes for ESRD patients requiring hemodialysis. Including diet changes related to improper function of kidney associated with fluid and electrolytes imbalances and how it affects cardiovascular system and risk for stroke. Patient advocacy plays a vital role also, making patient referrals and appointments to access centers to maintain proper functioning of accesses. Monitoring patient overall well-being to help patient with compliance with medication regimen, fluid restriction and attending all scheduled dialysis appointments.
5. May 2015-Dec. 2015
Community Home Care and Hospice
Director of Nursing-Lacey Mooney, Rn
Position-Case Manager
Duties-Home care visits, admissions, discharges, case management, supervising, time tracking, independent working, direct patient care, assessment, communication with doctors and families, electronic health record documentation, continuing education, icd 10 coding, end of life palliative care.
6. Feb. 2011-May 2015
Kindred Transitional Care and Rehabilitation/Vanguard Healthcare and Rehab/Signature Health Care
Director of Nursing-Lisa Walters, RN
Position-LPN(Feb. 2011-June 2012)
Position-RN(June 2012-November2012)
Position -Assistant Director of Nursing Services(November2012-May 2015)
Duties- LPN/RN-Med administration, physical assessment, charge nurse and leadership duties, delegation, communication, provide dignified care to elderly, proper documentation, multitasking, and providing safe environment for residents.
Assistant Director of Nursing-Risk management of resident events, (falls and skin issues). Admission assessments and discharge planning collaboration with the interdisciplinary teams. Works closely with Rehab Department with restorative/therapy programs for residents. Customer service and patient advocacy. Works closely with all members of staff with scheduling, disciplinary actions. Collaborates daily with DON for additional tasks or problem solving/shooting.
7. Feb. 2011-Apr. 2011 PRN employment
Liberty Commons
Director of Nursing, Pam Driver,RN
Position-LPN
Duties-- Med administration, physical assessment, charge nurse and leadership duties, delegation, communication, provide dignified care to elderly, proper documentation, multitasking, and providing safe environment for residents.
8. May 2007-November 2010
Cracker Barrel Old Country Store
General Manager, James Mann
Position-Server
Duties—Customer service, communication skills, multitasking in fast paced environment, teamwork, and cleaning duties.
Licenses
Licensed Practical Nurse-2010
Registered Nurse June 2012
Other degree(s)
Associate in General Education
Other Information
I have been an LPN for 2 yrs and an RN for 10 yrs, working with geriatric patients in a skilled nursing facility and also with home health and hospice. Since 2015 I have entered to field of Hemodialysis and I have enjoyed this type of nursing. The continuity of care is very rewarding. I have experience in taking care of patients and assessing patients both pre and post dialysis treatment. I also work closely and supervise an amazing group of PCTs. My work includes assessing and accessing AV grafts, fistulas, and CVCs. I feel that I have a great grasp on nursing care with an inquiring mind to learn more related to hemodialysis . I continue to learn and stay current with best practice and infection control. I have a passion for nursing, a great work ethic, and a thirst for knowledge. I also exert dependability and honesty and have a great rapport with staff members, residents, and family members. I believe I would be a great asset to your clinic.
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