**** ******* ***** ****

Birmingham, Alabama *****

205-***-****

LATONYA R. ANDERSON

Objective To fill a position in which my skills and abilities can be applied to

maximum potential

Qualifications Various computer skills, business telephone etiquette, calculator, adding

machines, other office equipment, leadership ability, team player,

Christian, willing and ready to work.

Experience

1990-1991

Claims Clerk, Blue Cross and Blue Shield, Birmingham, Alabama

Sorting and filing insurance claims, microfiche, and ICD-9 codes

1991-2001

Lab Clerk/Specimen Processing Tech, Baptist Medical Montclair

Answer telephones, furnish patient’s lab results to doctors and

nurses, utilize the fax machine, order lab work, process blood

urine, and stool. Responsible for training new employees.

2002-Present

Client Services Rep./Quality Assurance Tech

Handles all Laboratory telephones, faxing, scanning, and exceptional handling problems.

Assists Medical Technologists with any problems with specimens.

Call all critical values to doctors or nurses when needed.

Education

C.W. Hayes High School- High School Diploma obtained, 1985

Talladega College- Bachelor of Arts, Business Adminstration Degree

Obtained, 1989

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