Program Instructor Customer Service
Resume:
Lon L Jackson Sr.
Ocala, FL *4473
Cell: 717-***-****
OBJECTIVE: To obtain a challenging positions that will allow me utilize my various human services/customer service skills.
EXPERIENCE:
Boulding Mortuary Inc June 2008-Present
Mortician Assistant
●Responsible for going to the hospital and bringing the body to the funeral home
●Ensuring the body is properly stored while in the funeral home
●Preparing the items needed for embalming the body.
●Stocking necessary supplies
●Cleaning up around the mortuary and making sure the vehicles are regularly serviced
●Assist with funeral services.
YMCA April 2005-June 2008
Customer Service Representative
●Greeted new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging their participation
●Administered first aid according to prescribed procedures, and notify emergency medical personnel when necessary
●Supported clients; register, check-in, monitor, assess behavior and overall well-being
●Monitored the Men’s residential apartment complex
●Counselor
●Building Security
York City School District Oct 2004-Aug 2005
Program Instructor
●Interacted with children in an effort to build self-esteem and form a comfort level with their peers
●Facilitated various classes and workshops for the youth
●Directed children’s after school program
●Acted as a liaison between parents, staff, and school personnel
● Assisted in conferring with parents regarding student performance and behavior
City of York Parks and Recreation June 2005-Aug 2005
Program Instructor/Park Director
●Enforced rules and regulations of recreational facilities in order to maintain discipline and ensure safety.
●Organized, lead, and promote interest in recreational activities such as arts, crafts, sports, games.
●Managed the daily operations of recreational facilities.
●Ascertain and interpret group interests, evaluate equipment and facilities, and adapt activities to meet participant needs.
Foot Stop June 1996-May 1997
Store Manager
●Completed store operational requirements by scheduling and assigning employees; followed up on work results
●Maintained store staff by recruiting, selecting, orienting, and training employees
●Responsible for pricing, reviewing merchandising activities
●Determined additional needed sales promotion
●Authorized clearance sales, studied the latest trends
EDUCATION:
Berean Institute Philadelphia, PA
Business Management
William Penn Senior High School York, PA
Diploma
TRAINING:
Crispus Attucks Community Connections Workforce Development
Lon L Jackson Sr.
3791 SW 150th Loop Ocala, FL 34473
Cell: 717-***-****
Professional References
David Correia
Available 10:00am-3:00pm Mon-Fri
Brian House
717-***-**** (cell)
Available 8:00am-5:00pm Mon-Fri
Michael D. Jefferson
717-***-**** (work)
717-***-**** (cell)
Available 8:00am-5:00pm Mon-Fri
Sharon Ritter
717-***-**** (work)
Available 8:00am-4:00pm Mon-Fri
Craig Wolf
717-***-**** (work)
Available 9:00am-5:00pm Mon-Fri
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