Warehouse Associate

VERNICESHIA PATE

C: 414-***-**** Email:adrb02@r.postjobfree.com

As a Customer Service Specialist, I take pride in delivering exceptional outcomes and I am dedicated to providing top quality customer service and care within various settings. I value integrity and manage daily operations to the highest standard; providing quality assurance, ensuring safety and sanitation, and managing high volume sales and production. I am team driven and seeking opportunities to be in a position of leadership within a culturally diverse work environment.

PROFESSIONAL EXPERIENCE

DB SCHENKER HOUSTON, TX

Customer Service Representative, August 2017-Current

● Assist customers and carriers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, and special handling.

● Dispatching inbound and outbound scheduled shipments and deliveries for shipping and receiving

● Waive and report shipments with discrepancies in WMS, Inventory cycle counting, BOL transactions

● Interact with management and warehouse personnel to establish service criteria and meet customer requirements

● Follow up with customers and other departments to resolve invoice problems and discrepancies

● Communicate with customers, co-workers, and other departments to facilitate the movement of freight and associated paperwork that require special handling

● Accurately input and retrieve data information from the WMS in a timely manner ALDI DISTRIBUTION CENTER, ROSENBERG, TX

Lead Operations Supervisor, September 2014 – August 2017

● Manage food delivery correspondence and shift and production schedules for shipping and receiving

● Supervise employees and manage training on production and work procedures

● Manage operational documentation, project teams, and communicate with contractors

● Forklift operator load/unload materials and deliveries and move them to and from designated areas, and loading docks

● Identify, manage, and document staffing and production needs

● Type documents such as correspondence, drafts, memos, and emails, and weekly reports for management BUY SEASON, NEW BERLIN, WI

Inventory Control Specialist, May 2011 – May 2014

● Maintained inventory control policies and procedures

● Provided training to inventory personnel

● Replenished weekly, monthly, and quarterly inventory warehouse stock

● Communicated directly with distribution partners

● Managed inventory database systems

● Ordered and tracked inventory

● Forklift operator load/ unload materials and merchandise from incoming vendors and stacking them to assigned places CLEAN POWER, WAUWATOSA, WI

Site Supervisor, May 2011 – May 2014

● Supervised the duties of cleaning staff employees

● Monitored compliance standards and conducted inspections EDUCATION

MILWAUKEE CAREER COMMUNITY COLLEGE, MILWAUKEE, WI

2009-2010

● Medical Billing and Coding Specialist

KEY SKILLS

● Inventory management, food operations management, time management, professionalism, leadership, interpersonal communication, conflict resolution, self-motivated

● Book keeping, planning, data analysis

● OSHA Forklift Certified

● TWIC CARD

● DBA

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