Customer Service Data Entry

AEISHIA STANLEY

**** ***** ***** ***** ********, CA

510-***-**** *********@*****.***

PROFESSIONAL

SUMMARY

Highly dedicated and dependable administrator with a stellar work ethic and customer service history. Adept multitasker able to handle a number of projects with thoroughness and efficiency. WORK HISTORY FEBRUARY 2019- MAY 2020 SOBER HOUSE MANAGER all of the duties of maintaining a home daily, progress reporting, data entry, food preparation, landscaping, money management, monitoring, security and supervisory duties AUGUST 2020-DECEMBER 2020

Heavy Machinery Operator/Forklift Driver Tesla Fremont, CA

- Operated forklift, delivering and transporting car parts throughout factory.

- Operated heavy machinery in the production of dies and car parts.

- Performed quality control on all manufactured parts to ensure there was no damage or cracks.

APRIL 2020 – SEPTEMBER 2020

Deli Clerk Luigi's Deli Concord, CA

- Crafted deli sandwiches to order based on customer's preferences

- Organized and restocked deli items

- Worked cash register to ring up customers' orders.

- Provided high quality and effective customer service at all times. 2014 - 2015

Deli Counter Clerk/Closer Safeway Rodeo, CA

● Prepare sandwiches, salads, entrees and more.

● Clean equipment for inspection and responsible for light maintenance work.

● Clean out the fryer and oven, wash the pots and pans, sweep and mop floors and take out the trash.

2008 - 2010

Customer Service Specialist AAA Insurance San Francisco, CA

● Managed multiple office duties including answering phones, faxing, and data entry.

● Shipping and receiving duties for all staff.

● Maintained computer systems and connected with IT regarding any technical issues.

2005 - 2008

Customer Service Specialist Home Depot San Mateo, CA

● Maintained relationships with homeowners and construction professionals with regards to special orders and shipping and receiving.

● Created satisfying customer interactions and increased sales monthly.

● Handled all phone calls, email correspondence and faxes for sales clients.

2000 - 2005

Customer Service Specialist Providian Financial Pleasanton, CA

● Managed 10-line phone system, filing duties and fax orders.

● Engaged with clients about credit card issues and maintained professional demeanor throughout client interactions.

● Obtained special skills regarding reversal of annual fees, late fees and continued to provide excellent customer care.

EDUCATION High School Diploma

Tennyson High School, Hayward, CA

Computer Business Administration

Heald School Of Business, Hayward, CA

ADDITIONAL

INFORMATION

- 10 plus years of customer service work experience

- Proficient in Microsoft Office, Outlook, Word, Powerpoint and Excel

- Ability to speak clearly, tactfully, and effectively

- Keyboard skills at 60 wpm and 10-key by touch and ability to manage multiple phone lines

Contact this candidate