Amber Harper
Houston, TX *****
Phone: 832-***-****
Email: ******.******@*****.***
EDUCATION
Houston Community College August 2021-Present
Business Management Certification Houston, TX
Hall Education Center July 7, 2017
Diploma Houston, TX
EXPERIENCE
Houston Community College August 2018- May 2021
Houston, TX
-Advisor (August 2018- May 2019)
Scheduled and confirmed appointments.
Answered and directed incoming phone calls using multi-line telephone systems.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Processes payments and updated accounts to reflect balance changes.
-Receptionist ( June 2019 – December 2019)
I typed in customer information provided directly into an electronic format, creating spreadsheets with large numbers of figure
I maintained security and telecommunications systems.
Informed visitors by answering or referring inquiries.
I prepared budgets, advised on projects and marketing, and performed risk analysis.
-Testing Administrator ( January 2020 – May 2021)
Registered students for exams like the Thea, GED, CLEP, TSI, and many other exams.
Processed payments using ETS payment site.
Administered practice LSAT exams to students.
I managed and coordinated office operations and procedures to include payroll preparation, information management/filing systems, and supply requisitions.
I created spreadsheets while inputting customers information.
I worked remotely Thursdays and Fridays, I setup appointments from home and answered customers phone calls. I worked on site Monday- Wednesday and worked Saturdays part time.
I worked these positions for work study while as a student for HCC.
Able Bail bond July 2021- May 2022
Bonding Agent / Data Entry Houston, TX
Worked independently as a representative of the agency.
Complete bonding paperwork for an accused person.
Receive payments and track down the person if they fail to appear in court.
Prepares source data for computer entry by compiling and sorting information.
Gathered data and captured the information into databases by transferring documents from various sources.
Extracted information from criminal records and court documents.
Maintains database by entering new and updated customer and account information.
I worked remotely ( January 2022 – April 2022)
SKILLS
Problem solving abilities
Computer proficiency
Leadership experience
Communication: verbal and written skills
Resilience
Remote experience
Data entry
Multiple phone lines
Microsoft excel
PowerPoint
Spread sheets
LANGUAGES
English