Loan Processor Mortgage Underwriter
Resume:
Jaimie M. Broome
Lansing, Illinois 60438
************@*****.***
SUMMARY: Solid professional with over twenty years of diverse experience in mortgage underwriting and loan processing with training from industry leaders. Proficient in real estate sales, property management, customer service, and collections. Diligent and innovative individual who displays exceptional leadership, negotiation, and organizational skills. Outstanding written, oral, and interpersonal skills. Driven by a desire to succeed and eager to learn.
WORK EXPERIENCE
November 2016 – January 2022, J.P. Morgan Chase – Mortgage Underwriter II
Evaluated risk for customers that have applied for Agency and non-Agency mortgage loans. Able to follow agency guidelines and adhere to Chase policies with minimum assistance from management to interpret guidelines. Responsibilities included reviewing a customer’s credit, employment, and financial history prior to granting a credit decision of approval, denial or suspension to the customer. Communicated loan decisions to loan officers and sales department. Analyzed customers personal and business tax returns as a primarily self-employment underwriter. Examined documentation for customer conditions. Demonstrated the ability to review loans in a timely manner ensuring accuracy and superb quality. Able to meet daily/monthly goals and maintain pipeline of 50 plus loans at any given time. All while developing long-lasting relationships with the customer. Contributed to the firm’s Culture Council for the past 4 years which promotes diversity within the organization.
December 2011 – November 2016, Enova Financial - Loan Processor
Job functions included answering a high volume of inbound calls as well as making outbound calls to customers to process loan applications that have been submitted by customers online. Applying due diligence by verifying applicant information and using the approval process for the department to underwrite loans, all while maintaining a professional attitude and consistently surpassing monthly individual and team goals. Also assisting with coaching and mentoring new hire trainees and full-time colleagues. Created motivational tools for the company and staff.
July 2004 – June 2011, Habitat Realty Company, Inc. - Office Manager
Oversaw the daily operations of a real estate corporation with a sales team of 50+ agents. Some of the daily functions include the development of the sales and office staff, business relationships, and company growth. Created sales and strategic marketing tools. Orchestrated financial audits, statement analysis, promotions, and advertising. Responsible for recruiting, sales, and administrative functions. Also responsible for planning, marketing, and creating as well adhering to the company budget.
May 2007 – June 2011, Habitat Mortgage Company, Inc. - Senior Loan Processor/ Office Manager
Responsible for reviewing residential mortgage loan applications to verify the completeness of information and imputing data for client applications. Worked with various lenders, gathered documents and conditions required for loan approval and submission by the lender. Managed loan processors and assisted all loan officers with client intake and follow up. Interacted with attorneys, title companies, banks, and finance corporations to ensure all documents are in place for closing. Maintained excellent company records in order to be comply with the State of Illinois IDFPR regulations, as well as all federal regulations for HUD.
Previous Positions: Property Manager, MID Illinois Realty Group, (1998-2002);
Leasing Manager, Home Properties Inc., (1996-1998)
EDUCATION:
1991-1995 Rich Central High School, Olympia Fields, Illinois, GED Completed
1996-1999 Robert Morris College (Completed courses in Business Management)
2003 Illinois Real Estate Sales License
SOFTWARE: Windows, AMSI, Yardi, Excel, QuickBooks, Word Perfect, Caylx.
PROFESSIONAL AFFILIATIONS (current and previous): RWSSC, NAR, Property Manager Association, JP Morgan Chase Pride BRG, JP Morgan Chase Culture Council.
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