Scrum Master Agile Coach

DAVID MBAH

***********@*****.*** 832-***-**** RICHMOND, Texas 77469

Summary

Results-focused, Scrum Master with 4 years of proven success in developing and leading cross-functional technical teams to execute and deliver major technology initiatives. Highly effective communication facilitator and contributor to key partnerships, projects and collective team objectives across, telecom, banking, finance, health care to achieve positive impact on all business outcomes.

Skills

Backlog management

Agile best practices

Customer requirements analysis

Meeting participation

Scrum Kanban SAFe

Microsoft Office Microsoft Teams Zoom

JIRA Azure DevOps

Fishbone & Y-Y Analysis

DevOps CI/CD

Apache Tomcat

AWS

Facilitation Training

Maven

Git and Github

MobarXterm

Coaching Mentoring

Java, Bash Shell, Python

Leadership Conflict Resolution

Design Thinking SDLC

Software process management

Risk analysis

Scrum processes

Friendly, positive attitude

Scrum methodology

Experience

Scrum Master Maofu HCS - Austin, TX 11/2020 - Current

Facilitates collaboration between the product owner and developers

Collaborate with developers on reducing technical debts while partnering with PO.

Ensured active participation of my scrum team members in the Program Backlog Refinement.

Calculates teams' capacity for the upcoming sprint as a tool to determine their engagement and commitments.

Facilitates scrum ceremonies as a model to inspect and adapt the teams' progress towards the sprint goal.

Innovated new processes and workflows that realized 20% improvement in efficiency of delivery team.

Review metrics using burndown charts, predictability, cycle time and escape defects.

Socialize ideas with agile coach before implementing within scrum teams for efficiency.

Removes impediments and protect the teams from external distractions.

Jr DevOps Scrum Master Ecobank - Douala, Littoral 01/2019 - 09/2020

Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.

Collaborated with System Administrators, QA Analysts, and Developers in creating and maintaining applications that are efficient, testable, and conformed to required specifications.

Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.

Resolved impediments and blockers related to coding, cloning, and deployments.

Effectively managed the software Development Life Cycle from planning to implementation and maintenance:

- Ensured the relevant information are obtained and feedback gotten from the client regarding the information.

- Coached the developers on the appropriate programming language of the bank (java and python) and the building of the UX prototype.

- Participated by observing the selenium automated testing process of the codes.

- Managed effective deployment process with GitHub.

Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.

Organized DevOps to keep on schedule including test case execution, requirements, gathering and reporting.

Coordinated and managed the effective build, packaging, and deployments with use of Maven and Tomcat

Worked to gather customer requirements, clarify specifications, and translate into product backlog.

Monitored and facilitated scrum processes and team meetings for a successful software development.

Increased team efficiency by 25%% by inspiring motivation, spins and changes for quality and timeliness.

Confirmed team followed Definition of Done protocols and Agile methodology.

Worked with Product Owner to drive projects to production, meeting deadlines and outcomes.

Performed other duties as requested by manager.

Assistant Project Manager/Scrum Master Carmel Credit Union - Limbe, Southwest 09/2018 - 11/2019

Drove continuous improvement of project delivery process by providing strong leadership.

Reviewed project risks and devised proactive strategies to avoid potential roadblocks.

Focused on project monitoring and management by developing forecasts and tracking expenses.

Built solid relationships with subcontractors to optimize cost savings and complete jobs within set deadlines.

Managed entire project life cycle from initial concept through final delivery.

Developed processes to enable consistent on-time deliverables to customers per timelines established in contract.

Converted existing business objectives into specific measurable, time-based goals and realistic action plans.

Organized and facilitated scrum ceremonies for my different teams.

Coached my teams to go through team development phases from forming to performing.

Branch Manager Carmel Credit Union - Limbe, Southwest 01/2017 - 08/2018

Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.

Increased efficiency and drove branch revenue by optimizing daily operations.

Designed sales and service strategies to improve revenue and retention.

Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.

Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.

Planned and coordinated risk mitigation strategies to protect company assets.

Interviewed average of 30 loan applicants per month and provided expert financial advice on mortgage, educational and personal loans.

Education and Training

University of Buea Buea, Cameroon 12/2017

MBA: Banking and Finance

Minor in Project Management

National Polytechnic Bamenda Bamenda, Cameroon 12/2012

Bachelor of Science: Banking and Finance

Minor in Management

Certifications

Certified SAFe Scrum Master, Scrum.org

Professional Scrum Master, Scrum.org

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