Customer service

NICOLE HESS ***********@*****.***

585-***-****

Rochester, United States

Self motivated hard worker with 5 plus years of customer service experience. EDUCATION

H. S

Stratford career institute

**/**05 - 06/2007,

High school

Medical billing and coding

Stratford career institute

06/2007 - 02/2008,

WORK EXPERIENCE

manager (shift)

Kessler group

04/2011 - 02/2013, Rochester, NY

Running shifts, managing co-workers, customer service, money counting

Brought cost of waste down

Raised customer compliments

Contact: April Dickinson - 585-***-****

Customer service representative

Kim's cleaning

07/2014 - 11/2020, Rochester, NY

House and business cleaning

Scheduling appointments

Confirming appointment/tasks

Employee of the month

Following up with customer complaints

Contact: Kim D . - ***************@*****.***

SKILLS

Works well with others Multi tasker

Able to follow direction Good listener

Dependable Reliable

CERTIFICATES

Medical billing and coding

LANGUAGES

English

Full Professional Proficiency

INTERESTS

Reading Crafting Gardening

Courses

Achievements/Tasks

Achievements/Tasks

Contact this candidate