Customer Service Bartender

Esther Graaff

858-***-**** (Mobile) Email: ******.******@*****.***

Professional Experience:

Barbarella Los Angeles, California

Mixologist/Bartender, March 2014 – December 2014

• Take orders from patrons

• Make and create drinks

• Provide impeccable customer service

• Stock bar

• Responsible and maintain cash bank

Flappers Comedy Club Los Angeles, California

Bartender, October 2013 – March, 2014

• Make and serve cocktails.

• Responsible for taking inventory

• Interact with patrons and carry out both drink and food orders

• Responsible and maintain a cash bank

Belo Nightclub San Diego, California

Bartender, June 2008 – December 2011

• Provided excellent customer service for high volume nightclub

• Carry out drink order in timely manner

• Responsible and maintain cash bank

• Work with fellow team members on taking inventory Pechanga Resort and Casino Temecula, California

Cocktail Server, June 2007 – June 2008

• Duties included Interacting with casino guests, offer both alcohol and non-alcoholic drinks

• Maintain clean work area

Education

University of San Diego – San Diego, California

ABA approved

January 2009 – December 2009

• Graduated and received paralegal certificate in the general study of law including;

• Conducted legal analysis, research and writing,

• Studied the procedure of family law actions and law concepts such as community, jurisdiction, and calculation of support and discovery process.

• Studied procedures and court proceedings required to manage probate and non-probate transfers. Prepared forms that are required in formal California probate proceedings.

• Studied issues relating to the transfer of property interests, governmental regulations and policies, land use, landlord-tenant, liens, premises liability, duties of real estate brokers, title insurance.

• Prepared documents required to support bankruptcy filings and studied terms and concepts used in bankruptcy practice.

• Studied various crimes against property and persons, criminal liability, punishment, and defenses to crimes. Studied constitutional procedural issues. Palomar College – San Marcos, California

August 2004 – May 2008

• Associate in Arts; Social and Behavioral Science Emphasis. Skills

• Aloha, communicating effectively with customers, customer service, mixing cocktails, cash handling.

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