Communication Technician Store Associate

Ashley Rodriquez

917-***-**** *********.********@*****.*** Bronx, NY 10462

SUMMARY

Your Name Street Address, City, ST ZIP Code Telephone Email Website Objectives To Obtain a Position in the Statistical Unit Dependable Communications Technician with established understanding of the 911 procedures and of the ICad systems. Accomplished at efficiently analyzing and troubleshooting technical problems and installing, maintaining and repairing small technical problems and ICad systems. Superior communication, multitasking, and organizational skills.

SKILLS

Microsoft Word and Excel

Business operations

Excel

Microsoft Word

Sales

EXPERIENCE

Communication Technician, NYPD, October 2013-Current Brooklyn, NY

Handle the calls that come into the 911 system and process them into 911 guideline. Dispatch the jobs that come into the 911 system accordingly to priority. Help officers with their needs to handle each job properly Store Manager, Baconery Bakery, October 2011-March 2013 Manhattan, NY

Managed Sales and Customer's Orders.

Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.

Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.

Store Associate, Home Depot, March 2007-June 2010

Manhattan, NY

Managed and organized customer's orders.

Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Answered questions about current promotions and resolved issues according to store policies. Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Floor Manager, Barnes & Noble, August 2005-April 2009 Manhattan, NY

Maintained and supervised the staff of daily business operations. Stayed up-to-date on extensive company products and services. Assessed team member performance and developed improvement plans for weak points. Enhanced sales by implementing merchandising and promotional improvements. Managed inventory and stock levels in coordination with purchasing and receiving department.

EDUCATION AND TRAINING

General Science, CUNY Borough Of Manhattan Community College, New York, NY September 2006

Forensic Science, CUNY John Jay, New York, NY August 2004 High School Diploma

Monsignor Scanlan High School, Bronx NY 2002

REFERENCES

References Furnished Upon Request

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