Engineering

Singapore ******

********

***.****@*****.***.**

Benjamin Goh

SKILLS

Microsoft Excel and PowerPoint

Visual Studio

Communication Skills

Social Media Marketing

Interpersonal Skills

Computing

Data Presentation

Analytical Thinking

Flexibility

Collaboration / Teamwork

Customer Service

Detail Oriented

EXPERIENCE

Ildo Studio — Part-time Service Crew

FEB 2019 - PRESENT

● Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.

● Trained new cafe workers in sales, customer service and safety.

● Assisted customers with product selection by answering questions about food ingredients. Omni Mold Ltd / Sunningdale Tech Ltd — Internship

SEP 2019 - NOV 2019

● Sorted and organized raw materials and allocated to respective departments.

● Worked together with the purchasing team on stock take and ordering new items.

● Interact with other vendors to provide information.

● Completed research, compiled data, updated spreadsheets and produced timely reports.

● Trained new interns on job safety and work procedures. Thai Express — Part-time Service Crew

OCT 2018 - JAN 2019

● Maintained customer satisfaction by clarifying questions about orders and specialty items.

● Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest

Grab — Part-time Sales Representative

SEP 2018 - NOV 2018

● Promote and source for potential clients for Grab private hire vehicles. The Ramen Stall — Part-time Service Crew

DEC 2015 - MAR 2017

● Maintained customer satisfaction by clarifying questions about orders and specialty items.

● Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest

EDUCATION

Nanyang Polytechnic — Diploma in Mechatronics Engineering APR 2017 - MAR 2020

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