Customer Service Data Entry
Resume:
Linda Garza
Customer Service
Greeley, CO *****
****************@***********.***
Always go the extra mile for customers /employers 10% gross profit on sales in produce during 1 quarter
Authorized to work in the US for any employer
Work Experience
Office Clerk
ART GUTTERSON OIL - Greeley, CO
March 2018 to March 2020
• Kept work areas clean, tidy and free of hazards.
• Standard operating procedures
• Assigned work to team members and checked work understanding quality
• Trained and mentored team members on correct
• Equipment operation washing processes and company standards.
• Materials handling
•
• Supervision efficiently.
• Communications
• Cleaned over 10+
• Organization
• Pieces each day.
• Team building
• Planning and coordination
• Project organization • Delivered SERVICE to customers.
• Problem resolution • Worked closely with team members to deliver
•
• Process improvement deadlines.
• Team management • Improved operations by working with team
• Customer service members and customers to find workable solutions.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
N/A
Nueces Canyon Jh/Hs - Barksdale, TX
May 1990
Skills
• Landscape Maintenance
• Team Management
• Materials Handling
• Strategic Planning
• Lawn Care
• Mowing
• Basic Computer Skills (10+ years)
• Tree Trimming
• Groundskeeping
• Packaging
• Load & Unload
• Process Improvement
• Tree Care
• Sales
• Computer Networking
• Freight Experience
• Climbing
• Customer service
Certifications and Licenses
LIFE INSURANCE PRE-LICENSE OBTAINED
November 2020 to November 2020
I HAVE OBTAINED MY PRE-LICENSING FOR LIFE INSURANCE IN NOVEMBER NEVER GOT AROUND TO TAKING ACTUAL EXAM
Assessments
Work Style: Reliability — Highly Proficient
April 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
February 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Attention to Detail — Proficient
February 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient
Logic & Critical Thinking — Familiar
April 2020
Using logic to solve problems.
Full results: Familiar
Workplace English — Proficient
January 2021
Understanding spoken and written English in work situations Full results: Proficient
Customer service — Familiar
March 2021
Identifying and resolving common customer issues
Full results: Familiar
Sales skills — Familiar
February 2021
Influencing and negotiating with customers
Full results: Familiar
Call center customer service — Highly Proficient
April 2020
Applying customer service skills in a call center setting. Full results: Highly Proficient
Filing & organization — Familiar
February 2020
Arranging and managing information or materials using a set of rules. Full results: Familiar
Data entry: Accuracy — Familiar
February 2020
Entering data quickly and accurately
Full results: Familiar
Filing & organization — Familiar
May 2021
Arranging and managing information or materials using a set of rules Full results: Familiar
Creating presentations with Microsoft PowerPoint — Familiar May 2021
Knowledge of Microsoft PowerPoint tools and features Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate