ROBERT JOHNSON JR.
Belvidere, Illinois *****
***********@***.***
https://www.linkedin.com/in/robert-johnson-baa17017
SUMMARY OF QUALIFICATIONS
Extensive IT and Engineering experience in Telecommunications, Biomedical, and Manufacturing industries.
Specific strengths include:
●Technical Project Management
●Identifying and resolving equipment malfunctions.
●Developing and Testing application software.
●Streamlining processes for technical improvements.
●Delivering technical training presentations.
●Configuring and developing data networks.
TECHNICAL SKILLS
Language Proficiencies : Basic, C++, Java, LabView, XML, SQL, Pascal, Fortran, HTML,
Assembler, TACL, MS-DOS, SNMP++, Visual C++, Pearl, TICLI
Software Proficiencies: MFC, Apache/Tomcat, Palm, J2EE, UNIX, Guardian,,JSP, Servlets,
Active Directory, MRO-MAXIMO, SQL, MOTOSEEM, Radiocom, PST, Wormplug, RTA,
ClearCase, Unix, NEMO, Mobile Phone Tools, Net Analyst; XNG, 5620 SAM
Protocols Proficiencies : SNMP, TCP/IP, FTP, ISDN, DSL, ATM, Ethernet, ARP, HDLC, X.25, Token Ring,
CSMA/CA,TDMA, CDMA, FDMA, BISDN, SS7, LAPB, ICMP, EGP, DAP, CMIP, IGP,
MCP, RARP, PLP,RIP, SIP, SMTP, TFTP, UDP, SONET, LAPD, IPX, Frame Relay,
WAP, WCDMA, GSM, GPRS, PDP, HTTP, WML, SMS, USB,T1 circuits - Micro Wave
and Copper,
Hardware Proficiencies : Compact ServerNet, SUN, Siemens X-Ray, JDSU: HST 3000 Tester, NID, IDEN EBTS,
Cell Phones, two-Way Radios, RF Test Equipment-Fluke; HP; Agilent; TEK; R&S,
Network Test Equipment, 10-Key Systems, Cable Construction, HLR, BTS, SIM Module,
T1 systems, Alcatel Lucent 7705, Acterna FST-2209-TestPad, Cisco: 15310-CL; P- CE-
100T- 8
Database Proficiencies: MS Access, Oracle, MYSQL; PeopleSoft
EDUCATION
●Graduate Certificate, Computer Science/Telecommunications, Illinois Institute of Technology
●M.S. Telecommunications/Computer Science, DePaul University, Chicago, Illinois
●Leadership Training, Dale Carnegie, Chicago, Illinois
●Rochester Institute of Technology, New York – Xerox Engineering Development program
●B.S., Electronics Engineering Technology, DeVry Institute of Technology, Chicago, Illinois
●Certifications: MicroTrain – CCNA, CCNP Routing, CCNP Switching, CCNP Troubleshooting (2016)
PROFESSIONAL EXPERIENCE
IT/CCTV/Alarm Contractor 2016 – 2021
Atlas, Contingent, Onforce, Fieldnation, Smartsource, GGE
●Provide technical field support for VPN installations
●Trouble-shoot and repair VPN installations
●Trouble-shoot and repair CCTV systems
●Trouble-shoot and repair Alarm systems
Desktop Publisher 2016 – 2016
Aunt Martha’s, Park Forest, IL
●Provide support for WordPress Blog site.
●Provide manual for setting up WordPress over
Xamp on a Desktop PC
Nessco Corp - Dell - PC Migration – Lead Tech 2015 - 2015
DuPont Information Technology, Madison, Wisconsin
●Tactfully interface with customers in support of PC data migration.
●Use Dell’s migration tool to backup XP PC data to an Win 7 PC
Technologist II – Global Customer Support – NA 2013 - 2015
Motorola Solutions, Schaumburg, Illinois
●Tactfully interface with customers in support of Mototrbo price quotes.
●Analyze an resolve a wide variety of Mototrbo product support issues
●Characterize and replicate customer issues in a technical lab
environment, utilizing documented processes/instructions, whereby
eliminating configuration, install mistakes, or educate proper use
and programming
●Provide technical support related to features, functionality, compatibility,
required hardware, retrofits and performance data.
General Dynamics – Construction Supervisor 2013 - 2013
Kforce, Tampa, Florida
●Field Verification of 50KW Generators and ATS according to CDs
●Document changes in installations for As builds
●Upload project close out documents to SITERRA, OneVision
●Use critical path logic to reduce startup’s test and tune time to 50%
Peak Technical – Telecommunications Engineer
Certified Power Inc., Mundelein,IL 2013 - 2013
●Verify UDP data between a Telemetry system and the customer’s server
●Analyzing the data captured by RS-232 ComProbe II
Cellular Technician – Network Operations 2010 - 2013
Verizon Wireless, Overland Park, Kansas
●Inure proper operation of a large group of Verizon Network Equipment.
●Support interdepartmental objectives for cell site’s preventative maintenance
for generators, power plant, alarms, etc.
●Perform installation, integration and optimization of Lucent 3G/Ericsson 4G
BTS equipment. Also sweep/PIM/terminate coax cable and calibrate RF Power.
●Utilize XNG to delete the T1 circuits and add the Fiber circuits in the backhaul
link upgrade for each cell site supporting LTE
City Planner – AT&T Project 2007 -2009
Resource Recycling Technologies N.A. Bend, Oregon
●Manage several Telco City Planners in copper cable recycling for AT&T.
●Create reports via: MS Access and Excel; Streets & trips ; PIDs; and IPODs.
●Plan cable discovery/verification/extraction via AT&T Site Surveys and Telco
applications: NERV; LFAC, TIRKs,
Premier Systems Inc., Orland Park, Illinois 2003 - 2007
Motorola Software Test Engineer
●Use Clear Case, Unix, Pearl, and V series cell phones.
●Performed Web Browser and Feature Test Case execution for 3G phones
●Submit Change Request Documentation, RTA files for Carrier Validation.
●Utilize Java scripting Tools, RTA, Nemo, and Flex Auto Automated Test Software
●Execute Feature testing and Call Performance testing (Dropped calls, MO, MT, etc)
●Write Perl script to parse RTA logs and format web based stats
System Engineer 1995 – 2001
Motorola Inc., Schaumburg, Illinois
System Engineer II
●Recommended changes to reduced process time 70% and quality of load, integration, and testing
●Technical lead for deploying Compaq’s ServerNet (S-Series) Home Location Register (HLR) in South Carolina and North Carolina
●Planned and led First Office Application (FOA) for the EMX2500 HLR41 Authentication feature in Novosibirsk Russia, and executed IS41 Network test cases to verify call processing then prepare Switch/HLR databases for Subscriber Migration
●Installed operating system, network server, and software on ServerNet mated pair HLRs
●Configured and tested EBTS Proto-type Next Generation RF Systems via RF test Equipment.Wrote first LabView program to automate Picket Fence testing of harmonic responses of a 20-channel IDEN EBTS; which provided data that improved product’s performance and quality.