ROBERT JOHNSON JR.

Belvidere, Illinois *****

815-***-****

adran1@r.postjobfree.com

https://www.linkedin.com/in/robert-johnson-baa17017

SUMMARY OF QUALIFICATIONS

Extensive IT and Engineering experience in Telecommunications, Biomedical, and Manufacturing industries.

Specific strengths include:

●Technical Project Management

●Identifying and resolving equipment malfunctions.

●Developing and Testing application software.

●Streamlining processes for technical improvements.

●Delivering technical training presentations.

●Configuring and developing data networks.

TECHNICAL SKILLS

Language Proficiencies : Basic, C++, Java, LabView, XML, SQL, Pascal, Fortran, HTML,

Assembler, TACL, MS-DOS, SNMP++, Visual C++, Pearl, TICLI

Software Proficiencies: MFC, Apache/Tomcat, Palm, J2EE, UNIX, Guardian,,JSP, Servlets,

Active Directory, MRO-MAXIMO, SQL, MOTOSEEM, Radiocom, PST, Wormplug, RTA,

ClearCase, Unix, NEMO, Mobile Phone Tools, Net Analyst; XNG, 5620 SAM

Protocols Proficiencies : SNMP, TCP/IP, FTP, ISDN, DSL, ATM, Ethernet, ARP, HDLC, X.25, Token Ring,

CSMA/CA,TDMA, CDMA, FDMA, BISDN, SS7, LAPB, ICMP, EGP, DAP, CMIP, IGP,

MCP, RARP, PLP,RIP, SIP, SMTP, TFTP, UDP, SONET, LAPD, IPX, Frame Relay,

WAP, WCDMA, GSM, GPRS, PDP, HTTP, WML, SMS, USB,T1 circuits - Micro Wave

and Copper,

Hardware Proficiencies : Compact ServerNet, SUN, Siemens X-Ray, JDSU: HST 3000 Tester, NID, IDEN EBTS,

Cell Phones, two-Way Radios, RF Test Equipment-Fluke; HP; Agilent; TEK; R&S,

Network Test Equipment, 10-Key Systems, Cable Construction, HLR, BTS, SIM Module,

T1 systems, Alcatel Lucent 7705, Acterna FST-2209-TestPad, Cisco: 15310-CL; P- CE-

100T- 8

Database Proficiencies: MS Access, Oracle, MYSQL; PeopleSoft

EDUCATION

●Graduate Certificate, Computer Science/Telecommunications, Illinois Institute of Technology

●M.S. Telecommunications/Computer Science, DePaul University, Chicago, Illinois

●Leadership Training, Dale Carnegie, Chicago, Illinois

●Rochester Institute of Technology, New York – Xerox Engineering Development program

●B.S., Electronics Engineering Technology, DeVry Institute of Technology, Chicago, Illinois

●Certifications: MicroTrain – CCNA, CCNP Routing, CCNP Switching, CCNP Troubleshooting (2016)

PROFESSIONAL EXPERIENCE

IT/CCTV/Alarm Contractor 2016 – 2021

Atlas, Contingent, Onforce, Fieldnation, Smartsource, GGE

●Provide technical field support for VPN installations

●Trouble-shoot and repair VPN installations

●Trouble-shoot and repair CCTV systems

●Trouble-shoot and repair Alarm systems

Desktop Publisher 2016 – 2016

Aunt Martha’s, Park Forest, IL

●Provide support for WordPress Blog site.

●Provide manual for setting up WordPress over

Xamp on a Desktop PC

Nessco Corp - Dell - PC Migration – Lead Tech 2015 - 2015

DuPont Information Technology, Madison, Wisconsin

●Tactfully interface with customers in support of PC data migration.

●Use Dell’s migration tool to backup XP PC data to an Win 7 PC

Technologist II – Global Customer Support – NA 2013 - 2015

Motorola Solutions, Schaumburg, Illinois

●Tactfully interface with customers in support of Mototrbo price quotes.

●Analyze an resolve a wide variety of Mototrbo product support issues

●Characterize and replicate customer issues in a technical lab

environment, utilizing documented processes/instructions, whereby

eliminating configuration, install mistakes, or educate proper use

and programming

●Provide technical support related to features, functionality, compatibility,

required hardware, retrofits and performance data.

General Dynamics – Construction Supervisor 2013 - 2013

Kforce, Tampa, Florida

●Field Verification of 50KW Generators and ATS according to CDs

●Document changes in installations for As builds

●Upload project close out documents to SITERRA, OneVision

●Use critical path logic to reduce startup’s test and tune time to 50%

Peak Technical – Telecommunications Engineer

Certified Power Inc., Mundelein,IL 2013 - 2013

●Verify UDP data between a Telemetry system and the customer’s server

●Analyzing the data captured by RS-232 ComProbe II

Cellular Technician – Network Operations 2010 - 2013

Verizon Wireless, Overland Park, Kansas

●Inure proper operation of a large group of Verizon Network Equipment.

●Support interdepartmental objectives for cell site’s preventative maintenance

for generators, power plant, alarms, etc.

●Perform installation, integration and optimization of Lucent 3G/Ericsson 4G

BTS equipment. Also sweep/PIM/terminate coax cable and calibrate RF Power.

●Utilize XNG to delete the T1 circuits and add the Fiber circuits in the backhaul

link upgrade for each cell site supporting LTE

City Planner – AT&T Project 2007 -2009

Resource Recycling Technologies N.A. Bend, Oregon

●Manage several Telco City Planners in copper cable recycling for AT&T.

●Create reports via: MS Access and Excel; Streets & trips ; PIDs; and IPODs.

●Plan cable discovery/verification/extraction via AT&T Site Surveys and Telco

applications: NERV; LFAC, TIRKs,

Premier Systems Inc., Orland Park, Illinois 2003 - 2007

Motorola Software Test Engineer

●Use Clear Case, Unix, Pearl, and V series cell phones.

●Performed Web Browser and Feature Test Case execution for 3G phones

●Submit Change Request Documentation, RTA files for Carrier Validation.

●Utilize Java scripting Tools, RTA, Nemo, and Flex Auto Automated Test Software

●Execute Feature testing and Call Performance testing (Dropped calls, MO, MT, etc)

●Write Perl script to parse RTA logs and format web based stats

System Engineer 1995 – 2001

Motorola Inc., Schaumburg, Illinois

System Engineer II

●Recommended changes to reduced process time 70% and quality of load, integration, and testing

●Technical lead for deploying Compaq’s ServerNet (S-Series) Home Location Register (HLR) in South Carolina and North Carolina

●Planned and led First Office Application (FOA) for the EMX2500 HLR41 Authentication feature in Novosibirsk Russia, and executed IS41 Network test cases to verify call processing then prepare Switch/HLR databases for Subscriber Migration

●Installed operating system, network server, and software on ServerNet mated pair HLRs

●Configured and tested EBTS Proto-type Next Generation RF Systems via RF test Equipment.Wrote first LabView program to automate Picket Fence testing of harmonic responses of a 20-channel IDEN EBTS; which provided data that improved product’s performance and quality.

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