Customer Care Crew Member

EXPERIENCE

Bally’s Tiverton, Table games dealer August 2021 – April 2022

●Controlled and safeguarded gaming table while adhering to gaming procedures

●Provided prompt, courteous, and accurate dealing to over 50 customers per shift.

●Maintained professional and welcoming casino atmosphere to ensure pleasant gaming experiences.Controlled

Trader Joe’s, Crew member July 2019 – June 2021

●Maintained cash register and provided compassionate customer care to hundreds of customers per day.

●Organized inventory, coordinated product ordering, and assisted with delivery distribution.

●Created product demonstrations and distributed samples.

T.F. Greene Airport ABM, Supervisor April 2017 – March 2018

●Established employee performance goals and organized workflow for a staff of 100 people.

●Provided reports and activity updates to management.

●Ensured customer comfort and ease from arrival to departure.

Citizens Bank, Relationship banker May 2015 – July 2016

●Successfully performed various types of monetary transactions, such as international wire transfers, deposits, withdrawals, and opening and closing accounts.

●Cross-sold banking services, resulting in deeper customer loyalty and increased revenues.

●Responsible for accurately maintaining records of each transaction and ensured all documentation and paperwork was within compliance.

SKILLS

●Proficient in: Great people person, dependable, driven & hardworking & motivated. Microsoft Word, Microsoft Office Suite, Google Suite, Excel, Powerpoint and Outlook. Managerial, Secretarial & Dispatch experience

●Certifications: Licensed cosmetologist for over 30 years; licensed medical

esthetician.

EDUCATION

New England Institute of Technology, East Greenwich, RI May 2002

●Associate degree in graphic design

●Major in Graphic Design

●Minor in Web Design

●Related coursework in Multimedia Management

Contact this candidate